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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 8344 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 8,344 reviews
  • Rated 5 out of 5 stars

    A good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person we worked with was very knowledgeable. We wanted to trade in an older model and she helped us work through how to do this. All in all, this was a satisfying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11-year-old granddaughter absolutely loves her new iPad. Everything Apple makes is superb and we love shopping at Best Buy we always get wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air Replacement for Simple Tasking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for 2 years now and it supports all of the minor tasks we used the MacBook Air for and much more convenient to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great I-pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Finds it easy to use and does everything she needs it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in pretty colors too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased this item a few weeks ago, last week was my first time using it. I am now searching for a keyboard to use with it. Overall, it is working out alright thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had been asking for a new iPad for awhile and this was the perfect gift. It was everything he wanted without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Huge screen. Just as fast as iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. I wish it had more ports, (for example, headphone jack, USB for other devices...) I had to buy an adapter. I am able to use a stylus/pen to enter text onto forms, then print out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter. Personally I'm a windows/android person, but she likes it and uses it for school work in addition to her countless hours of facetime with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as expected! Very fast and having the pencil too is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. The person who assisted me also helped me sign up for a credit card that I was able to use to purchase the iPad. Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is Very Fast, comes with a lot of features and apps trying to learn all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad. It’s everything I thought it would be. I ordered online and picked up curbside. No long wait time or lines. Thank you Best Buy for offering this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product for students.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really product, I bought as a gift for my college student. while it's expensive, it's well worth the investment. The only downside is that the charger is slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a old iPad that was getting slow. So my wife talked me into a new one. WOW was I amazed at the difference. Very happy with the product and the customer service is always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it. It’s just like using my iPhone. I can download apps that I have on my phone instead of using so much storage space on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my Daughter...they do not have Best Buy in Ukraine and Apple products very limited...saved $200 by purchasing at Best Buy compared to the Apple store across the street

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we sat with a Geek Squad technician, we were able to begin to learn our way around the iPad. It has a great resolution and that makes it easier to read. Beginning to use it more and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Battery life is also good. Will recommend

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device, base storage is kinda disappointing though nowadays.

    I would recommend this to a friend