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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 8344 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 8,344 reviews
  • Rated 5 out of 5 stars

    I am hooked on the IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use of an IPad. It was easy to set up and transfer all my photos from ICloud and just a matter of logging into my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what I was looking for. It has exceeded my expectations in many ways. I would recommend this iPad Air to a friend any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling made easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I got this so I don’t have to pack my laptop whenever I go away. My phone screen just isn’t big enough for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 7th generation and oh my gosh I love this one so much. I had to get the Apple Pencil makes taking notes so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is for reals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing for a open box items don’t hesistate to buy it if you find it at a good deal mine was 430 in excellent satisfactory condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great. Save $200 & get the iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this thinking it would be a huge improvement over the 2020 IPad 10.2". For $200 extra, honestly I was not impressed. I returned it and went back to the regular iPad (2020 model).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perry haney

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three ipads as Christmas presents for my grandchildren. i was pleased with the service & help received in this transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Buy only if you have use for it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very efficient and fast, quite useful if you are in school and have to take notes and keep the soft copy for reference instead of relying on pages and pages of notes. However, there is lag in changing handwritten messages(using Apple Pencil) to text, which can be frustrating,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, reliable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad, very similar to the pro models with some changes that caused no concern. Works great with apps like procreate and autodesk sketchbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tool for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is great! My son is going to bring it to college and use it to take notes in his classes. I am very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first IPad and I love it. The IPad Air is really easy to use for someone 75 and not so tech savvy and the tech support answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad is worth the money spent, crisp display, fingerprint recognition feature, apple pen (magnetically attached for charging) with a decent camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I havn't owned an ipad in a long time and decided to make this purchase! It was well worth it! I love using it everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase, BB honored a price match, which i appreciate. This tablet has been great so far... no regrets in buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my Apple iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design. It is a much needed upgrade. You cannot go wrong with an Apple product. I enjoy all of them iPhones. Watches, iPad and MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great i-Pad and very user friendly right out of the box. Catching it on sale was “icing on the cake”. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Billings Best Buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Staff at Best Buy over and beyond what is expected in customer service. Couldn’t be more happier with my recent purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. Very knowledgeable . Explained answers to our questions in terms we could understand. Courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome IPad I love it. Best iPad yet. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad birthday surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPad for husband’s birthday surprise was a success after a few hiccups. The WiFi enabled model I wanted was not ordered. Upon picking up IPad and getting Geek Squad to help set it up, the error in IPad model was discovered and all turned out OK in the end. Thanks to GeekSquad and additional money spent on correct iPad.

    I would recommend this to a friend