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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 8344 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 8,344 reviews
  • Rated 4 out of 5 stars

    Nice little iPad on a great sale with trade-in

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from previous 6 year old iPad. Battery seems to go somewhat quickly but charges fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but could be better at the price point the galaxy tab 7 seem to be better in both screen and sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system had initially some glitches which made Safari slow. The glitches disappeared with the recent software update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPad...it’s great and all you really need unless you’re a photographer. It is the best tablet hands down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is constantly cutting off even when In use..will have to find a store to take it in for service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but don't love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy ipads. I bought this one for work not knowing that it DOES NOT take a sim card. I wanted to add cellular data so I can have internet all the time and not have to worry about Wi-Fi. The salesperson knew because I told him that was my goal. And now the ipads that do offer the sim slot a are really hard to find. Buyers this is for WI-FI ONLY.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box? Read this before buying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box marked "Satisfactory". The screen is a bit leaky (which is common), but overall, this IPad works great. When I opened the box, greasy fingerprints covered the whole screen. (I can't even use alcohol to remove these fingerprints. It looks like a kid eating McDonald's while playing Roblox on this iPad, and these greasy things can't be wiped off in my case. No kidding, It took me few days to get the fingerprints gone.) Can BestBuy please ask the staff to clean it up before repacking it? I bought it at a price close to brand new, so yes, I do expect better quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IPAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tablet.I would recommend this for anyone. Easy to use and very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPadAir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as represented. Sales rep unable to complete transactions, replacement rep took care of me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed. I brought it back. The design and lack of upgrades. I will stick to my original Ipad Air. I think you are better off with the Samsung Tablet if you need something with a lot of power and multi tasking. Apple is just over hype and costly. I also wasnt too impressed with the display. I think the Samsung wins.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a learning curve to but once you understand how to use it there are so many possibility’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice iPad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products. This iPad freezes occasionally but restarts quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love it, great for school and digital art

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should buy one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ipad and really love it I’m on it any and everywhere I go don’t even use my cell phone anymore lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for our daughter who enjoys digital drawing/art. Rose color looks classic and adds character to the iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this but the screen is easily breakable even with a screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, more grey than blue. Bigger screen is Definitely an upgrade over my iPad Air 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power supply screw up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I pad work as expected the only problem is the charging system way to go Apple. Again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs all the apps and websites we want great. Good deal on the last gen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking it was a good experience. The young fellow who assisted me was helpful

    I would recommend this to a friend