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Customer Ratings & Reviews

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$527.99
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Comp. Value: $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 8,346 reviews
  • Rated 3 out of 5 stars

    Stop bothering me for reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. A gift. That won't be opened till Christmas. All in all, the box looks correct.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife technologically disabled. Really it worked great just frustrating to setup. Haha.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised out how poor the battery life is. I even went to the bestbuy where I bought it and the battery condition was 100%. I have a standard ipad (8th gen) and it gets great battery life. And while the sound is better than on my ipad, it's not great. The screen is okay but not great. Pretty good chance I will be returning this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    steamo's IPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning to navigate the IPad air. Having trouble setting up wireless printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad eppld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss many features of older iPad Needed new cover.Some areas harder to access

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Air order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with my original order . Lost in the system. Went to store 3 times. No one answers the local store phone. Item finally reordered and after 18 days finally picked up My iPad Air. No apologies and no good customer adjustment offered or small gift card for inconvenience. Been loyal Best Buy customer for many many years. I do like the new ipadair

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Great for web surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this iPad for video watching . Screen looks good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's passcode feature and small children tend to create a nightmare. Their remedies for restoring a permanently disabled device don't always work, compounding the problem. Maybe a cool device, wonderful graphics, but not practical for children. Had I known before purchasing what I know now, there would have been no purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best apple ipad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best apple ipad. It give best service and reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assign cds hytrsxbn. Jurdcbkib nerf monster. Teggrdv gsscv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many glitches for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many glitches with software. Very frustrating. Returned and I am keeping my Ipad Air 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have to wait too long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough employees to help customers. Have to wait too long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    One of bad apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst ipad i have to date. 3-4 months after I bought this, the screen went blank, went to Best Buy and after it was fixed, it would not charged. Went back to Best Buy to have it repaired. For now it is working but who knows for how long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Air 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has some problem returning and exchange is a little difficult

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but I only bought for work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, but I am not big on Apple products. Bought for work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much moola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, way over priced. 7th or 8th iPad purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt set back to english version. it turns on , chinese shows

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like ot say this is great but it is not user friendly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs face ID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finger print ID is not the easiest to use. Miss having a home button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for mini4. I had a mini and it was an update

    I would recommend this to a friend