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Customer Ratings & Reviews

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$527.99
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Comp. Value: $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 8,346 reviews
  • Rated 3 out of 5 stars

    Apple air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow can get hook to device and is very slow not happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with my purchase, found a better deal somewhere else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is wonderful but the battery life is horrible on the air model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No iPad yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t shipping until 12/27/21!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    over rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this because i beleived the hypeits ok not as good as the pro

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too small for my work requirements. I needed am ipad pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad difficulties

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Unable to transfer games and other software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dang it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceee package was delayed and I am upset. Mama didn’t get nothin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Cases too expensive. Need more Cade choices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really?!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple fanatic, so I was excited to get another Apple Product, however I am highly disappointed with this purchase and wished I would have stuck with the iPad Pro. This one does not compare to the Pro at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No enough instructions. Not all people buying this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a good job explaining the product to me! Well done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids like it. They use it daily to play their games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Face ID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side button is not easy to use for finger print ID.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pistoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Christmas gift and this was the 13th email about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nearly 3 years with ZERO complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item nearly 3 years ago and have zero complaints. It's a staple piece with a multitude of functions for both my child and I. The pencil is a neat feature. It has added to the opportunity for skill building for my child when paired with learning apps. It's been in a child safe protective case and the pencil magnet charging edge makes for quick access when needed as well as safe storage, all while charging. It's a slightly larger screen than we're used to and love it. It still travels well, easily tucked away but handy enough to access when needed. It's been on airplanes, long car rides and/or sporting events with us for added options of entertainment while traveling. The screen size has been perfect when paired with a wireless keyboard It has become a useful resource to handle business while away from home. No need to pack multiple or bulky devices to access what is needed to function on the go. We absolutely love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable at all. Accidentally stepped on and instantly bent the wimpy aluminum case. My beater Fire tablet has been stepped on tossed with no damage. $79 vs $500? No competition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like it even though I love Apple products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like how this felt in hand. It felt cheap and not Apple quality. I don’t know what people want this for. It’s a weird size and uncomfortable to use in hands. Definitely not worth it for my needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this product, it was open box. I’ve bought open box product from Best Buy before. This product was deemed excellent certified, but it was far from it. Scratch’s on the front glass. A LEGIT DENT ON THE BACK OF THE IPAD. Not to mention when I plugged the cable in to charger port. It didn’t charge because of liquid detection. I am highly dissatisfied and disappointed. Every other product I’ve bought with them that was open box looked perfect till now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My son loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but I gave it two stars because it started not to work properly and going in the store was hell and security thought I was stealing when I had the receipt..

    I would recommend this to a friend