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Customer Ratings & Reviews

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$527.99
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Comp. Value: $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 8,346 reviews
  • Rated 1 out of 5 stars

    Apple Ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware that my Apple care was being canceled, you all didn’t even have the audacity to reach me by phone or email. I’m very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for every day use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great ipad since 2021 Works great, battery lasts and now I will be selling it to upgrade to a better one. This Ipad has helped with work and school. The only thing is the battery since i use it a lot doesn't last as long but other then that it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall Excellent Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using mine nearly every day for over 2 years and it's still working amazingly. Battery still strong, and when I cracked the screen the repair was reasonable and accessible. Considering buying a 2nd one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this cover and found it heavy and bulky. It provided good protection but made use of finger print ID almost impossible to use. I returned the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get item when promised. Cancelled and got elsewhere. Wouldn’t even price match on a newer ipad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was rude even though she was wrong about the policy detail. So rude, I can not forgive her bad attitude. From Bend, OR location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was gum in one of the speaker holes. Terrible open box experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. No stars. Used just over a week and now won't turn on. Apple support is a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Primary device for college years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter and she has used it as her primary device throughout her college years. Awesome product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes up alot and some times won't boot up a game unless you power it of for a bit than turn it back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after a month no way this should’ve happened, I not buying anything else from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both command buttons have fallen off. Also, you guys are not equipped to work on Apple merchandise :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not user friendly at all. Returned it for an Amazon Fire

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Still learning all the ins and outs of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the color I

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the color I asked for I ask the employee I wanted a blue one and he gave me a green one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened the box yet. Expect to be setting it up tomorrow afternoon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality iPad , not worth the price. Work for 10 months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! Love that it’s thin! It really helped me with the larger screen!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nonono

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super late on shipping. Contacted Best Buy multiple times but still got no update on package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Silditemnotinstock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold items that weren’t in stock and was given a pick update with only partial items

    I would recommend this to a friend