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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 8,346 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gift for wife- Works with all her Apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an Apple head but my wife has an iphone and an apple watch and was tired of her Samsung tablet so I bought this. It's an IPad so it works great with all her other tech. Very nice. Screen is great and apps work well. She's happy so that gives it 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    IpadAir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thin and lightweight. Very happy with my purchase. I should have done more research because I did not realize it did not come with ear buds and the charging cable is different. So now when I travel I have to bring two different chargers for my iPhone and iPad and/or now need to buy an adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    BESTBUYAppleairpad5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very pleased so far w/BBUY amd no regrets about sticking w/Apple Products. Great screen resolution…clear…oh so light and easy to take along everywhere esp. for senior citizens. Puchased nice screen saver An case at BB as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this set up for my grandmother. While I dont like Apple products myself, these are easy to use and great for those less than tech savvy. Performance, screen, speakers and camera are all great. A bit overpriced like any Apple product but has their trademark high build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for pharmacy school and I love it! Got the 2nd gen Apple Pencil to go with it. Perfect for notes and light weight. Easy to carry around in my backpack. Never used an iPad prior to this. Expensive purchase but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great alternative to iPad Pro 11"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the BEST! A GREAT alternative to an iPad Pro. I had the original 12.9" iPad Pro. I sold it and bought this iPad Air. Took a while to get used to the reduced screen size, but once I did, I couldn't be happier. Lightning fast! A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great iPad!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mostly been using my new iPad for digital planning/getting my life organized and e-reading. It has been great to use with the apple pencil. It is definitely easy to use when connected to your apple ID as it is able to connect to your other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and smooth setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, bought this on sale and got an Apple Pencil as well all for under $600! Great buy for a great product. We have total tech support so the prices are usually lower for us than anywhere else especially when apple is also offering specials through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the ipad from Best Buy was easy and pleasant. Buying direct from Apple has become very difficult. The new Ipad works great. Apple products have always been easy to use, and they "Just work" right out of the box. Transferring data from the old ipad has never been easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best decision for a senior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is wonderful, it’s been 10 years since I upgraded (I’m 70 so you get it). Everything is so much easier. So glad Austin helped us with this purchase. What a great Best Buy Employee. He was patient, informative and respectful of these senior. Thanks for taking the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can be said all iPad are excellent devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything it needs to do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended and has all the features that I would need as a college student. I typically use it with the pen, so I haven’t really tested how good this thing is with the various keyboards made for it, but all in all its a great note taking tool and drawing platform.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    IPad Air 4th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth iPad and they have all been great. I have had a little bit of a challenge finding the right cover because this model is so new and cables have changed so had to buy different setups. Overall I would definitely recommend this slick little piece of glass for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPad it is amazing didn’t think I would enjoy a tablet this much picture and sound is great. I was debating this and a pro for the price this is an absolute no brainer and I personally didn’t need any of the other upgrades in a pro model screen size is great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Tablet!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous iteration of the iPad Air and I can honestly say that this one blows that one out of the park. It is lighter than any other version and I like the ability to use the Apple Pen to perform task. The performance is super fast and I like the various color schemes available.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Apple iPad Air 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPad. Had an iPad Air 2 and just wanted to upgrade. I mostly play Candy Crush and look at some social media. Got the Apple pencil with this one and like the way it charges on the top. The one complaint I have is that that discontinued the port for wired headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPad mini and I absolutely love everything about this. The screen size, the color, the clarity. The only thing I wish it had was the Face ID instead of the finger Id depending on the case you have it won’t unlock with your finger and you still have to enter your password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we purchased it for, great tablet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad it’s perfectly in my large pocketbook for when I go on trips. Also fast speed. I did have a 12.9 inch pro and went down to the smaller size iPad for convenience however I was used to the battery life in the larger iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my previous model and is much faster

    I would recommend this to a friend