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Customer Ratings & Reviews

Your price for this item is $502.99
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Customer reviews

Rating 4.9 out of 5 stars with 5818 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, processor speed, and overall performance of the 10.9-Inch iPad Air. The amazing screen size, lightweight design, and sufficient battery life also contribute to positive user experiences. Some customers have expressed minor concerns regarding the camera quality and the absence of a headphone jack. Others noted the lack of a Home Button and some issues with Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,818 reviews
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Wren at the Washington, UT store. She was fantastic. Knowledgeable, efficient, and got me in and out quickly! I had purchased a new iPad two weeks prior, only to learn that I didn't get enough memory. Best Buy offers a 15-day return on any product. I couldn't believe it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped was Awesome! He showed me exactly what I needed and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice update of an old friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to update my old iPad Air as the lack of software updates left it not compatible with some websites. Hopefully I can get the same 8 years out of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all age and looking great. My kids loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best i product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases for school! I wish I would have gotten one sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad air I’m able to do so many creative things with it and the processor is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How old iPad was six years old and the battery started to fail so I traded it in and got this new one it’s faster and a much better screen. Glad I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Air. I haven’t been off of it since I received it. I’m a hair stylist and I have been able to edit my content better not do everything off my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPad Air and Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad Air. Delivery was very quick. I love Best Buy. We will also buy all our Appliances from them in the future. Tired of dealing with Lowe’s and their poor customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for all, especially for students! So if you're looking for a great electronic tablet, go for this great ipad Air 5th Generation! You won't regret at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my iPad works great thin light great display functions memory color great for work, kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad works fine and I would recommend it to anyone on the fence between the M1 or M2 chip. I am sure that most people couldnt know the differences especially for casual usage. My only concern was that the box was unsealed when I arrived to pick it up. I checked before I left the store to see if everything was inside, and it was. Not sure if this was an open box item but it was listed as new. Just make sure to check seals and or items before leaving the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    IPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumping from an older iPad to an iPad Air was a major jump in performance. If Apple would just stop asking me to finish my setup and set up Applepay this would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPad is great. It was easy to setup and it works great. The only thing I wish it had is “eye recognition” as opposed to fingerprint recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent ipad for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for my college classes. First ipad came with a scratch and bestbuy returned it no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plus for My Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my work specifically. It has been a great plus! Really enjoy taking notes on this iPad along with apple pencil Gen 2. I wish the battery could perform better. Overall, it's a wonderful iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and perfect! Exactly what I was wanting and hoping to get upon the purchase. It’s durable and very helpful in my everyday use of it. The video quality is excellent! Definitely recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity Tool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have been using this sometimes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every cent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super satisfied with this purchase. my only complaint is that the charger is short but other than that. i recommend it. it’s very pretty and convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful, but doesn't work with hearing aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful iPad. It is my first iPad, so I cannot compare it to previous models. There is only one reason I'm not giving it a full 5 stars, and that is because Apple has not figured out how to have customers with hearing aids use multiple Apple devices and have them work with the hearing aids by handing them off. Apple says it works, but it doesn't. When I'm watching/listening to a video on the iPad, and my iPhone rings, I cannot answer the call on my Hearing Aids. Until Apple resolves this issue with hearing aids, I will never give their products more than 4 stars.

    No, I would not recommend this to a friend