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Customer Ratings & Reviews

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$502.99
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Comp. Value: $749.99

Customer reviews

Rating 4.9 out of 5 stars with 5820 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, processor speed, and overall performance of the 10.9-Inch iPad Air. The amazing screen size, lightweight design, and sufficient battery life also contribute to positive user experiences. Some customers have expressed minor concerns regarding the camera quality and the absence of a headphone jack. Others noted the lack of a Home Button and some issues with Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,820 reviews
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Screen Freeze after 60 days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months usage, the screen froze. None of the restart tips has worked, so it's back to Best Buy. My laptop is also faster downloading things like the local newspaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    10.9 Inch iPad Air (5th generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by the short-life of the IPad battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very niche !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No full screen possible in external monitor. I returned it. It is hard to justify this ipad's relevance since I also own a MacBook Pro 14 which has M1 Pro chip.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has stepped up with the Ipad air, great value and there's no real other tablet thay can compete at this level

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea, I've never owned or used an apple product. It was a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She has a pro ipad prior to this. Since this device is used for consuming information, the light form factor is appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Keyboard and iPad combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iPad Air to replace my old one that was no longer supported. I also purchased a Magic Keyboard for the new iPad. Both were very good purchases. Syncing my data and apps was very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good For Some, Not For All

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to set up for a senior citizen with only basic knowledge of computers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad! For someone who doesn’t need the iPad Pro but wants the same form factor and a lot of the same features and compatible accessories then the iPad Air is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russ Fick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was outstanding. I needed to exchange the items and it was handled fabulously. And the service we had was so professional and quick. I enjoy working with Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected or advertised … as usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, poor handling or memory, normal low battery life, much too expensive for little improvement,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPAD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE KNOW IDEA HOW GOOD OF DEAL OR HOW IT WORKC AS IT IS A CHRISTMAS GIFT.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Perfect IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek slim design. Perfect screen size, love the pen option on the side (magnetic).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of iPads purchased at Best Buy on 7/28/23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge iPad frequently old ipad charge lasted longer. Unable to delete websites in search box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple IPAD AIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPAD AIR appears to mostly work (it freezes once in a while). Apple still hasn't learned how to write a really usable user interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good is defected but the service is quite good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great iPad so far I love it I just have to get to know it better I 100% recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my Expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on the fence for awhile now with getting an iPad just because I didn’t really use my past iPads that much. So far I’ve used this more than I thought I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek little tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife, she uses a Cricut and I guess the Apple operating system is the best for editing files. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself then my i bought a second one for my son!!

    I would recommend this to a friend