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Customer Ratings & Reviews

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$502.99
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Comp. Value: $749.99

Customer reviews

Rating 4.9 out of 5 stars with 5820 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, processor speed, and overall performance of the 10.9-Inch iPad Air. The amazing screen size, lightweight design, and sufficient battery life also contribute to positive user experiences. Some customers have expressed minor concerns regarding the camera quality and the absence of a headphone jack. Others noted the lack of a Home Button and some issues with Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,820 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing tablet and im loving it so far to be honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Xmas gift. If it keeps my wife quiet, Its wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I think this is the best purchase. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far still under the tree but juse what she wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted for college and taking notes - loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a lot of different iPads the air is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when purchased and staff was a great help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had for a year wont charge have used different chargers still won't charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for Christmas to set up. Reputable products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Air 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had been waiting for this order for two weeks and still haven’t received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap sale on Xmas for this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheap on sale Xmas and looks good!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tweety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great picture ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gift giving ‘tis season

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for watching movies on the go and browsing web pages and social media. Nice sound too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Power Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power issues. Pad started resetting when on battery power. No issues when power plugged in. Best Buy stood by their holiday return policy. Waiting for our replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever… definitive bad. The carrier decided to cancel the order when i called because i got no information and best buy instead of cancelling my order they decided to charge me. I call cs and they said i was going to get a refund just to find out two days later they didn’t and had to call again to make sure they did it. Reported it to bbb

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review the product except my package got lost in transition and Best Buy is being HORRIBLE with helping me out with this situation. It has been 3 weeks and although they have confirmed it was lost by the carrier, they have yet to replace it for me. Which is horrible as this was a birthday present for my daughter’s 18th bday! Worst customer service ever!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy. I was able transfer everything from my old ipad to this new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Black Friday deal wasn’t as good as a few weeks later when it dropped to stopping $650. Best Buy reimbursed me the difference. It’s still a lot of money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERY FRUSTRATING

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not go to website pages requested. Goes to I requested pages with no way back. VERY FRUSTRATING!!! Need access to a second computer to check on searches!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad was never delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t received my IPad yet! And I am still waiting for this. I haven’t had any news for this yet. It has been the worst experience that I have had with this company. I really hope they give my IPad or refund the cost of this that it was already paid. One of his employers stole this or you guys never sent me this.

    No, I would not recommend this to a friend