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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 5832 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the 10.9-Inch iPad Air (5th Generation) for its overall performance, ease of use, and processor speed. The screen size, battery life, weight, and storage are also well-received features. Some customers find the price to be a drawback, while others have noted concerns about the camera quality, the absence of a home button, and the functionality of Touch ID. The lack of a headphone jack is also a minor annoyance for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,832 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    IPad Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , it a nice product. Good battery life. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple Ipad and Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten great, professional service from the Best Buys that I have dealt with. My best experiences have been from the Twin Falls, Idaho and Logan, Utah locations. The Twin Falls store has been the most helpful as I am somewhat computer challanged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of my best investments! Now i can just bring this to class and not kill my back/shoulders. Wish i had bought this sooner. Did end up with this one because of features and being newer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever! I enjoy using my iPad for school work and it’s the best tool for my studies! I always recommend my iPad to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new version of the iPad. Recently switched in my old iPad for this one and so happy I did. I am able to do everything I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for work use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great, I like the size and i've being using it for several months so far and I had no issues with it, plus the sync of my airpods with it and my phone works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Not bad for a student. So useful specially in school works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box iPad Air 5th Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new iPad Air! Open box is ALWAYS the way to go! Best Buy always goes above and beyond to make sure their customers are satisfied and walk away with exactly what they came in for or better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    New iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen. Very clear displays. Still learning all features and how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPad at a great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product at a great deal in Best Buy. Works really smooth and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    10.9" iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect. Easy setup and speed is much faster than my old ipad. I order the 256GB storage capability to hold more pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very satisfied, will be back when I need a new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up taking all the information I had from my old iPad. It is working perfectly thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally updated from the original iPad Air. The changes are amazing. So much more responsive along with a much better picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement to my old iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last iPad was the iPad Pro 11 inch 2nd Gen. We sold it thinking we didn't need it anymore, and in my opinion this is basically as good as that one, and a little lighter. Best purchase this year

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my new iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad Air. So much faster, bigger and better graphics than my older model. The battery does not run down faster than expected since I do use it quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little iPad at terrific price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad at a great price (open box - like new). This was one of those items that you didn't know you needed until you had it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great choice for a long term iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the iPad with the M1 series. Ultra fast. Already a good deal but better deal if you get it on discount (which is very common)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple quality as usual would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Andorid users. Loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother so that he could access the internet and use basic apps. He really likes it and he's an Android user. He wanted a quality tablet that wasn't going to break down after 3 months. Loves the storage size, and also that he could connect his Google account via Chrome, Gmail, and other apps to make the transaction seem less. The only complaint he had as an Android user going to an Apple product, was that he had to log into his Google account to get his passwords in Chrome.

    I would recommend this to a friend