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Customer Ratings & Reviews

$471.99

Customer reviews

Rating 4.9 out of 5 stars with 8294 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the impressive overall performance, excellent portability, and remarkable speed of the product. They also frequently praise its great screen quality, long-lasting battery life, and sleek design. While generally very satisfied, some customers have raised minor concerns regarding storage capacity, heat dissipation, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 8,294 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on an open box buy. Super good shape and excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about buying this iPad but it was a good idea that i chose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad I love it. Definitely would purchase another one in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad all set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Geek Squad! You explained everything! I left the store confident…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 10.9 inch iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is a fantastic product at a fantastic price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are number one. I recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping Dad happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd iPad for dads streaming which keeps a happy home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching videos on my new ipad. A very nice picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 5th Generation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters 9th birthday and she loves it! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love the ipad air, very versatile and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase ever, fast shipping and is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Noel Valiente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for everyday use and for travel. My wife likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for school!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ipad for school! Wish I had gotten one for undergrad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, so I guess its good. Everything you can expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, powerful and beautiful technology.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, compact, powerful and beautiful technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s so pretty and the graphics are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive Practices and Poor Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made a purchase at Best Buy for an iPad, and what should have been a routine transaction turned into a nightmare of misleading promises and frustrating customer service. The agent I was in contact with during my purchase process not only failed to deliver on their promises but also left me feeling utterly betrayed by Best Buy's practices. Upon making my purchase, the agent enticed me with the prospect of a 10% cashback offer on my first order if I applied for a Best Buy credit card. Eager to save some money, I followed the link provided by the agent to apply for the card, only to find that there was no mention of the promised cashback option during the application process. When I reached out to the agent for clarification, I was instructed to proceed with selecting a different option—a 12-month APR free, 0-interest plan—and assured that I could call back on Monday to rectify the situation and claim the promised cashback. Reluctantly, I complied with their instructions, hoping that the issue would be resolved promptly. However, what followed on Monday was nothing short of a Kafkaesque ordeal. Every agent I spoke to seemed oblivious to the promised cashback offer, and instead of receiving assistance, I was subjected to hours of fruitless conversations, with each representative passing the buck to the next. It became painfully evident that there was no intention of honoring their initial commitment. To add insult to injury, the last agent I spoke with abruptly ended the call, leaving me stranded with no resolution in sight. Not only was I deceived into selecting a payment option that did not align with the promised benefits, but I was also subjected to dismissive and unhelpful treatment from Best Buy's customer service team. This entire experience has left me deeply disillusioned with Best Buy as a company. Not only did they fail to uphold their end of the bargain, but they also wasted hours of my valuable time and showed a blatant disregard for customer satisfaction. Needless to say, I will not be returning to Best Buy for any future purchases, and I will be sure to warn others about their deceptive practices and abysmal customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Ipad shipped quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and exactly as described. Shipped Safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all apple products this one did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana needs a upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my IPad! I have been looking at them for a while, mine was really old and slow.

    I would recommend this to a friend