Customer Ratings & Reviews

I am absolutely disappointed at Best Buy for the audacity of shipping me a very dirty opened box excellent condition Apple Ipad Air 5th Generation, with a scratch on the screen. I immediately returned it and customer service was not helpful whatsoever! This was the worst item that I have ever purchased from Best Buy. The quality of service has definitely decreased! Very, very disgruntled!

I was unaware of the fact that the generation pencil that would go with a new iPad would be the first generation. Also that you needed to buy an attachment to charge and to link the pencil. Apparently there was a shortage and unavailable to purchase at this time. Ended up returning the iPad and buying a more expensive iPad that was comparable with the pencil GEN two

I’m giving this iPad 3 stars because the battery life is around 4 hours

Awful. This was the first choice of mine. The screen would not stay on. Battery was not holding a charge and although the display stated battery charge was 80% it died back to back and was not. Returned to get a blue one that was much better. I do not know what this was about or why it sold as excellent condition smh because it was faulty.

I got this iPad air $400 and it is very good tablet to buy. It has fast M1 chip and good display.

I ordered my iPad on Jan 15th and was told it was delivered on Jan 16th but the delivery executive had shipped it to another place and was told I would get my replacement the next day but it’s been 2 weeks and nothing has happened now I’m down 550$

great purchase and love the color! highly recommend it as a gift or purchase for yourself!

Apple - 10.9-Inch iPad Air - Latest Model - (5th Generation) with Wi-Fi - 64GB - Starlight

I give this a one star because I wanted to buy this iPad Air whilst doing a trade in on my mint condition iPad 9th gen. Although when I sent them my iPad for evaluation they told me it was in fact a 8th gen and broken. I feel absolutely scammed, please don’t purchase.

They gave me the wrong GB size. I was not impressed at all

It has been 11 DAYS and this ipad STILL has not restored from my old ipad! After searching online, I am not the only one having this issue. I am returning this piece of garbage.

Hdmi output is awful. If you are thinking about connecting this to a display don't do it. The feature set on this is no different than an iPad from years prior.

Unable to review item as it was returned. Purchased new item online but what I received was an opened box item. First time this has happened but glad I let the store clerk open the box in Best Buy. Thought it was odd that it had Best Buy security tape wrapped around it.

Overpriced hardware. It does have the M1 cpu BUT it performs EXACTLY like an iPad 9th generation. It's pretty sad considering the 9th-gen iPad is older. DO buy the apple care because apple devices are designed to FAIL and are fragile.

Really enjoying this IPad. Great when I travel to use inflight services.

I can't stressed enough about honesty and loyalty. Bestbuy does not let me pricematch within the refundable time frame stated on their web site and even on my order. Not much money, but this is not the way to keep a long time customer. i guess i shop else where, no need for this type of dissatisfaction.

Very light and cute ipad! My first acrually. When researching which ipad to purchase i found this air 5 to pack punches closer to the pros while saving some money. I only bought this for procreate app and you can get over 40 layers. The pink is also adorable and its comfortable to carry around. Overall im very happy with my purchase and i think 64 gigs starting while not ideal can hold me over until its time to upgrade

Dont get the 2022 ipad. get the air, apple screwed that one up lol.

This iPad Air ran slow like a regular tablet. From my understanding it was supposed to run a bit faster.

The iPad is super fast, easy to use, and the screen looks amazing.