Customer Ratings & Reviews

They need to fix the font for all the apps to be able to see

Bought two ipads and battery dies within a couple of minutes of use. Both of them have the same issue. Dont know what to do because this was not a cheap item.

Bought two ipads and battery dies within a couple of minutes of use. Both of them have the same issue. Dont know what to do because this was not a cheap item.

It’s nothing new and exciting I cam from a Ipad Air 4, and if you are coming from one as well, then don’t get this there is no significant upgrade. It’s like Apple works overtime to try and get your money, don’t fall for it.

What a disappointment. Battery life is terrible. Forced use of two factor Id for something that never leaves a house where I live alone is stupid. I have 4 iPads and this one will probably sit on a shelf till the others die.

Worst service from best but dont even buy anything, they just contradict for what they say

I was not informed that the iPad was opened box and used before I purchase. Not fare!

An iPad is a hand held device. Typically, I have at least one hand on it at all times. My old iPad, which has a dying battery and some software “funny business” going on, has beautifully, comfortable rounded edges. It is a delight to use. The new iPad has sharper edges. To Apple designers: NEVER CREATE A PRODUCT WITH SHARP EDGES!! Especially, hand held ones. I bought a new Pro-book with nearly knife sharp edges on the ventilation slots. Tim Apple you need to do better for your millions!

It was lost in the mail, I didn't receive it, so I can't comment on it.

Don’t waste your money on this piece of junk. Overpriced and underperformed.

Only fault I can find is that it gets hot on the back from time to time. Otherwise , it performs beautifully. Screen is a little larger than my last iPad even though the dimensions are the same outside. It definitely runs faster than my seven year old iPad.

First BB has a great trade in program for apple products. I traded a 9th gen iPad for this iPad air 256g. I connected this to my Pluggable (brand name) Thunderbolt Hub via the usb-c connection to the iPad over a thunderbolt certified cable. EVERYTHING but 2 Monitors worked. However the 2 this did work were mirrors of each other. So effectively 1 monitor, 2 external ssd's, keyboard, mouse, lighted mouse pad, and 2 audio outs, one 3.5mm bose speakers and 1 usb c connection to my headphones. Not only to charge the headphones but also for music too! S this is capable of being my home computer and yet portable enough to take with me (without the home equipment.

I didn't receive my tablet still waiting on best buy customer support to help me out.

Ended up returning due to the poor service i received in the store

This iPad is excellent. The sound quality is great, the processor speed is lightning fast, and its size feels nice in hand. The battery life is long. I am very happy with my purchase.

I love my new ipad. From the size, to the color, to the display, to the features my ipad is just amazing. It's great quality and definitely worth purchasing!

Battery life is the worst. Drains 3 times faster than my old IPad.

The iPad was for me, but, I hate it so much, I traded it to Clinton. Not easy to manuver at all.

This is the 2 nd new iPad from best buy ,..and it has locked up where it’s unresponsive… taking it back when I get the chance

It is not working properly battery is draining out quickly