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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 17295 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the overall performance, portability, and fantastic battery life of this device. Users frequently praise the high-quality screen, impressive processor speed, and the appealing design and color options. While the product is highly regarded, some users noted minor drawbacks regarding the lack of a headphone jack, the device's weight, and occasional difficulties reaching customer service. Overall, the feedback highlights a powerful and well-designed machine that meets the needs of most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 17,315 reviews
  • Rated 4 out of 5 stars

    Ipad a16 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter and she really enjoys it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs naku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone who would like to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPAD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer data from previous device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, friendly people with great attitudes L

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lrjr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quality needs more storage to be exelent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and an amazing customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad a16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift for mother-in-law but she is getting used to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad no servic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this product should have came with a chip

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad and customer service. I plan on returning to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Best buy app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the actual product ,but the best buy online purchasing and app is complete trash.they said avilable to pick up in 1 hr a day and a half later it told me not available. I went to store and they told me that union nj had 20 in stock .upon arrival they said i had to switch stores in the app ,but app was non functional and store was no help either i then cancelled the order and had to purchase the ipad instore .witch would have saved me time and aggrivation in the first place .garbage app garbage in store service should have ordered one from amazon or direct from apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife happy i'm happy your survey is clumsy 50 characters? why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad, not a fan of the no Face ID, but I will get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPad for the price. Really great to do school work on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall and got it for a good price and i can say money well spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students and kids. Worth the money. Not too much to ask but satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. The best for music. Everything works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dang it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad, would’ve given five stars if the Best Buy employee who helped me had told me the iPad was going on sale the next day for 50 bucks cheaper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen freezes and becomes unresponsive often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen, and the mini Bluetooth keyboard I purchased separately. However the screen freezes a lot and I have to sleep and wake it to get it to start working. That’s annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I love it. Nice looking, smootb using. Very sleek.

    I would recommend this to a friend