Customer Ratings & Reviews

My child loves it. Was easy to setup for her liking. Can’t stay off it

Priced right and will make a great gift for my Grandchildren.

upgraded from my old Ipad. Satisfied with the features and the sale price.

Got this as a gift for my sister and she loved it. She uses it basically everyday

I love my new I Pad. Before visiting the store I reviewed the Best Buy web site and already decided on the model I was most likely to purchase. When I arrived at the store an associate quickly found the correct tablet in inventory and had a screen protector installed. I also purchased a case to protect the I Pad and attempted to install my new tablet into it when I arrived home. I could not get the I Pad into the case even though it was the correct size. The next day I returned to the store and was informed that the case that I was sold was not the correct one and an alternative was found in the store which I exchanged for the incorrect one. I was somewhat surprised that there was no acknowledgment from the salesman that the incorrect case that was sold to me in error was the original salesman’s fault, no apology, not even a thank you! Little wonder that brick and mortar stores are failing when employees just don’t care. I could have purchased the exact same I Pad and case on line and saved $50.00, there is little or no incentive to go to the store, stupid me, I won’t make that mistake again!

Really enjoyed upgrading to this ipad. I bought two if this one for me and one for my wife.

Excelent option, price, fast response, perfect for adults or kids

Works very well for general usage. It is not as powerful as air or pro, so no full external screen nor on device AI. Screen is OK (not very different from the AIR. Runs the latest OS and it is being very reliable. If you want high refresh rate and apple intelligence, you should look for other models (pro or air) or other brands. Otherwise it is good. And generally it keeps the value in the used market better than the other brands.

Good quality and great price. Definitely recommend this Ipad

Customer service was outstanding, and the clerk know the product that I wanted. Everything that I needed was available.

Perfect for beginners. The memory suffices for a novice user. Young teens and Seniors this is perfect!

the 11" ipad is perfect size, its as fast as my 13" pro

Sleek, powerful, and branded item. This iPad really works wonders and is top notch

The graphics on this tablet are awesome!! Would definitely by this again.

The sales person was friendly and informative. Overall a good experience.

Very good screen also very good for price and the employees where very nice and friendly

Serves the purpose of not having to try and read plans or emails on my phone. I wish there was more functionality (MS for Mac) software included in purchase even if its 90 days.

easy to use. easy to transfer data from current ipad to this new one.

Great product. Very pleased with the purchase. My wife uses it everyday for work.

Do NOT buy from Bestbuy and get anything shipped. I ordered a great iPad and their third party shipper ROADIE stole my package. They came to my house and told us that I couldn’t get my package because he had no internet to mark delivered on my package. So he took it and I haven’t had an update on my order since. The tracking hasn’t moved and it just says in progress Best Buy will not replace or refund my item and roadie will not answer phone. Even Best Buy customer service said they don’t know where it is either. This is so irresponsible for them to hiring randoms to do jobs for a used to be reputable company.