Customer Ratings & Reviews

Don’t really like the placement of the on/off/Touch ID button.

You can never go wrong with apple Color is great She loves it

It nice but the volume sometimes just goes down on its own .

Meets my needs. Big enough delivery at reasonable price.

Worst customer care ever…………….,,,,,,,,,,,,,,,,,,,,,,

Great ipad for me ... For see movies and streaming .. i full recommend

Best Buy’s Shipping Company Sucks, They Stole My Package, I had to get this item from a physical store after they refused to give me a refund for it. The iPad is good though I recommend this item.

Ok, hard to install office program .hard to set up print cabpability

I am having fun with it. Lots of nice features. I am happy with my purchase.

Is very nice them ítem í like for use in me day and for take picture and videos

This was easy to set up. Just had to have my phone near by

Low rating is not relative to the ipad itself (I haven't even opened the box yet) but rather to Best Buy's return/exchange/price match policy. I purchased the ipad instore, spoke at length to a very knowledge rep handling the purchase, and understood I could return or exchange it within 30 days. On the 14th day, I saw a lower price on Best Buy website; waded through a ton of instructions leading me to countless 'dead ends' trying to contact the right people/department to request their price match. After many attempts and wasted hours, I finally reached someone by phone on the 16th day after purchase. I spoke with a pleasant rep who could not help me with a price match, or exchange, or return BECAUSE they have a 15 day NOT 30 day return policy! It didn't matter that I had been trying since the 14th day to figure out their website instructions. Very disappointing, time consuming, and confusing non-friendly website instructions.

I would have gave it 5 stars because everything was perfect up to a week after the iPad stopped charging so I had to bring it back in. Thankfully everyone was helpful and got it fixed

20 days only work them , was not charging , I had to take it to Apple Store to figure out what happens

Great product. Super fast internet chip. Amazon color

Very nice, good deal, nice color, thin, light weight

It was a very good experience shopping at Best Buy. Customer service was wonderful.

Great product exclusivity of apply only apps is limiting

Great product my daughter loves it I recommend to get a case.

Apple user interface is nit very intuitive. I had a difficult time using the ipad when i wasnt within wifi range. It seems most of the function require a wifi connection.