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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 17286 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the overall performance, portability, and fantastic battery life of this device. Users frequently praise the high-quality screen, impressive processor speed, and the appealing design and color options. While the product is highly regarded, some users noted minor drawbacks regarding the lack of a headphone jack, the device's weight, and occasional difficulties reaching customer service. Overall, the feedback highlights a powerful and well-designed machine that meets the needs of most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 17,280 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colour and very light I love the colour and very light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better on a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it on a good deal! My wife has been begging for one for month and the black friday sale was the only way we could afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good ítem, i use in my work and im happy to did this buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost a great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright, but the lack of a laminated screen makes this a sub-par device. Since it has such a massive air gap in the screen, you get a whole lot of screen jelly when you're using the apple pencil.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of owning this device won't charge. I pay for protection policy. Took it in and geek squad wouldn't/couldn't get it to receive power. They handed it back and told me to file with apple because they aren't authorized to fix it. Because I pay for protection on best buy I can't seem to even get a claim filed through apple. Apple support is a joke!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device! Still struggling with the battery’s life kinda short

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy, does have Face ID though. It was a surprising discovery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup if you already have an another apple device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and informative service on my purchase tecently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a basic IPad, great for kids and YouTube

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did no t keep this item. I returned the day after i purchased it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How would you feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was thrown onto my porch and left out in freezing cold temperatures until I got home after a 12 hr shift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPad used for taking notes in college. Nothing fancy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Ipad on a great deal. Works well for the family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice ipad, it did came broken, doesnt really charge and it turns off randomly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really like the placement of the on/off/Touch ID button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice them ítem í like for use in me day and for take picture and videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad for me ... For see movies and streaming .. i full recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My iPad A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with it. Lots of nice features. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good experience shopping at Best Buy. Customer service was wonderful.

    I would recommend this to a friend