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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 17353 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the overall performance, portability, and fantastic battery life of this device. Users frequently praise the high-quality screen, impressive processor speed, and the appealing design and color options. While the product is highly regarded, some users noted minor drawbacks regarding the lack of a headphone jack, the device's weight, and occasional difficulties reaching customer service. Overall, the feedback highlights a powerful and well-designed machine that meets the needs of most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 17,353 reviews
  • Rated 3 out of 5 stars

    I Pad and Case Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new I Pad. Before visiting the store I reviewed the Best Buy web site and already decided on the model I was most likely to purchase. When I arrived at the store an associate quickly found the correct tablet in inventory and had a screen protector installed. I also purchased a case to protect the I Pad and attempted to install my new tablet into it when I arrived home. I could not get the I Pad into the case even though it was the correct size. The next day I returned to the store and was informed that the case that I was sold was not the correct one and an alternative was found in the store which I exchanged for the incorrect one. I was somewhat surprised that there was no acknowledgment from the salesman that the incorrect case that was sold to me in error was the original salesman’s fault, no apology, not even a thank you! Little wonder that brick and mortar stores are failing when employees just don’t care. I could have purchased the exact same I Pad and case on line and saved $50.00, there is little or no incentive to go to the store, stupid me, I won’t make that mistake again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent New iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup from old iPad was so easy and took no time. Love the new yellow case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good IPad, easy to set up and very satisfied with the price of the iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use for the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the kids to watch shows and play games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad for the price. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chefs kiss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids , got it for my daughter for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it for her Christmas gift. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ipads for my kids. This is an upgrade to the ones they currently have. My wife is able to control what they do and see on it. These are perfect to ensure their online safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast delivery. I will purchase from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick and in perfect condition, got an amazing deal as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Just want I wanted no problems. Everything went smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY ANYTHING ONLINE FROM BEST BUY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy from Bestbuy and get anything shipped. I ordered a great iPad and their third party shipper ROADIE stole my package. They came to my house and told us that I couldn’t get my package because he had no internet to mark delivered on my package. So he took it and I haven’t had an update on my order since. The tracking hasn’t moved and it just says in progress Best Buy will not replace or refund my item and roadie will not answer phone. Even Best Buy customer service said they don’t know where it is either. This is so irresponsible for them to hiring randoms to do jobs for a used to be reputable company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPad, the price and prompt delivery. Packed well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, my grandaughtet lives it, good quality item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. And great service at the Best Buy in Rockville md.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase , Great Quality product I really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it needs to do… and it’s pink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pink. It’s cute. It serves its purpose. What more can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad A16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for school and work I also use as a kindle wich is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, for any function for any age fun or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice as gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these to give out as Christmas gifts. They all loved them.

    I would recommend this to a friend