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Customer reviews

Rating 4.9 out of 5 stars with 17478 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the overall performance, portability, and fantastic battery life of this device. Users frequently praise the high-quality screen, impressive processor speed, and the appealing design and color options. While the product is highly regarded, some users noted minor drawbacks regarding the lack of a headphone jack, the device's weight, and occasional difficulties reaching customer service. Overall, the feedback highlights a powerful and well-designed machine that meets the needs of most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 17,475 reviews
  • Rated 5 out of 5 stars

    Gift for my daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had one for years until it was stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it for only 2 weeks, So far it's pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy using it. Satisfied with the performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad it’s great. It has more features than my older one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service by manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad as an open box item for my daughter for Christmas. She couldn’t log into the iPad because it was asking for a password. I took it back to the Best Buy on waterford lakes in Orlando where I purchased it from, expecting for it to be unlocked or replaced but the manager was not helpful. He simply refunded me my money as asked me to go order another one myself. Very poor customer service. Laura

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute and nice color , nice size and shape and nice graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Did I Wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more fun than using my phone. Plus its easy on the eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative was good and very detailed and very patient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would order again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a tablet; good functionality; simple user interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work ,my kids love the ipads they got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for teens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the little ones to learn online and for school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    # 1 GIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 yr old granddaughter's birthday gift and she loves it, secured my #1 grandparent status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goof for taking notes during stand up meetings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent piece of machine very handy and easy to navigate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezing after two months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPad for my kids after two months of using it that’s when the issue started at first the iPad was fast and would load not lag on anything or freeze but after two months the volume started glitching coming in and out lowering itself and going up again by itself the screen froze didn’t let me close my apps I couldn’t turn it off because the screen was frozen and couldn’t move the off button I don’t know if this was a used one but it’s not worth the price especially after using it two months and it starts with all this RIGHT AFTER MY WARRANTY WAS OVER THE PROBLEMS STARTED

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good priceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife so she doesn’t have to look at her phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad. Process was very easy buying from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products , never disappointed with purchases I buy from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hehemeneneh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate gift!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!! !!!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. The video quality is awesome

    I would recommend this to a friend