Customer Ratings & Reviews

This iPad is the best in value for everyday use and durability.

Don’t know why they took away the big button. Don’t enjoy the tapping.

This was perfect for our needs and arrived quickly!

Good I think I can work with that. I didn’t use it that much.

Veey good product my son loves it couldn't have asked fpr a better ipad for him

I like it but don’t like the charging cord has changed

Good good good good good good good good good good good

Great price and great service, fast and detailed service

As I said I didn’t use it when the product gets to her she will let me know if she likes it or not

I like the usb C and the storage. I needed the upgrade.

Nice iPad customer service great but charger that came with it in the box didn’t even work

I am a student and I use it for taking notes. Only way it can be better is that it works with apple pencil pro.

My review is not based on product but on Best Buy customer service which has been beyond poor. I did not receive the 2 iPads I ordered as Xmas gifts and received a notice from Best Buy and Roadie letting me know that my delivery of the 2 iPads was "Canceled. Sender Technical Problems" at 1:59 pm on December 2, 2025. I have unsuccessfully attempted to have Best Buy refund the almost $600 I paid for the iPads and Best Buy has failed to address this matter despite the fact that they have documentation confirming cancellation of the delivery of my order. Instead, Best Buy investigated delivery of another order (which was actually delivered) and closed the file on my request for a refund. I will never purchase anything from Best Buy again.

Amazing, I buyed this one on a deal, it's the best on the market for the price. Juuuuust the battery life it's 7/10.

Nice iPad for the price only issues is I barely dropped it maybe 6 inches and the screen cracked so I’d recommend a case and screen protector at time of purchase

Cool ipad but took 25 min to even pick it up at this location

I have struggled with this Ipad to play games. Every time I try to download one I like, it says sync failed.

Purchasing this iPad was easy and straight forward. Only issue was the charging port failed and geek squad was unable to confirm the serial number due to the iPad not being able to turn on. I was told that my apple care through my Best Buy membership would not apply for this reason. I understand the situation but it really does kinda suck because now I have to go the Apple in order to correct this faulty charging port. Other than that it was a great purchasing experience.

Really enjoyed upgrading to this ipad. I bought two if this one for me and one for my wife.

Good information, store seemed understaffed. Once we were served, associate was great.