Customer Ratings & Reviews

If I could give this negative stars, I would. I purchased this iPad for myself, on April 17. I get tracking and it is delivered April 18! I'm excited, right? I grab the box within MINUTES (I have copies of time stamped delivery and phone calls), it feels super light.. I open it and inside is an iPad box sealed, I open this still worried that it's so light. The iPad box is EMPTY! I am on the verge of tears, I call best buy immediately within minutes of opening the empty box. I finally get through to a real person, I tell them what happened and I get transferred to another person. I tell the same story, I am asked to return the empty box to best buy and a replacement will be sent to me that same week.. I return the empty box with a typed note explaining this was sent to me empty and please refer to my account. My order was never replaced and I never got a refund. I called almost every other day, multiple times during the next few weeks. Imagine my surprise when I got home from work 2 weeks later and that same empty box is thrown in my driveway, with a typed letter claiming I sent an empty box so I will not be getting a replacement or refund. I called best buy SO MANY TIMES. A week a later, I am asked to get a police report. I do that and call them with the police report number and they claim they will "investigate." They then send me an email claiming they investigated and will not help me further. I am fuming at this point, a billion dollar corporation refuses to help out a $320 order that they completely screwed up to begin with. DO NOT BUY FROM HERE! BUYER BEWARE! THEY DO NOT CARE ABOUT YOU! They stole from me.

Love my iPad and enjoying it so far with no issues

iPad for my kids. Excellent price and apple quality. Can’t go better than that

Very good I like I like I like I like I lekeeeeee

Bought as an upgrade for my daughter for the storage and usb c charging connection. Bought during Apple sales event, so it was worth the upgrade to more storage

Excelente service was delivered on time, it is Christmas gift

Amazing price , easy to use and last long battery I recommend

I love the iPad it was amazing and it comes in handy for work

Amazing price and quick delivery. Everything I was looking for

This iPad is fast and reliable. I love it! If you just need an iPad for browsing or watching movies, this one is great!

Bought my new Apple IPad from BB online and it was a good deal.

Every good ipad like the color it came as it said it wolud my daughter love it

great color, fast, efficient, overall well pleased

Perfect for my daughter. She loves it, and the pink is the perfect shade

Got a great deal and it is perfect for work and easy to carry.

I find this to be vast improvement over my sixth generation iPad . . . the staff member was most helpful, explaining the necessary steps to transfer from the old iPad to my new one. The transfer was effected without any problem!

Love it if was what I was looking for good quality looks great and I would buy it again

It’s excellent appreciate and it performs good job. I wish to get money to buy one more

fantastic item. I think I am going to enjoy using it very much.

Great iPad my daughter was very happy with a iPad.