Customer Ratings & Reviews

I bought the new iPad 11” in-store at Best Buy and had a great experience. The staff were helpful, knowledgeable, and made the process quick and easy. I was able to check out the product before buying, and everything was ready to go. The iPad is fantastic—super fast, great display, and perfect for my daily use. Definitely recommend both the product and the store

This IPad does everything I need it to do. It’s very fast, battery lasts long, the color is perfect! That was the hardest decision, all the colors were so great I couldn’t decide. I ended up choosing pink and love it. It changes depending on lighting. Also I use it with a pencil and it works great with that too! You won’t be disappointed in this iPad purchase!

I love it I love it !! I’ve always wanted my own and being able to purchase it with a good protection plan . Good quality on the screen and camera , speakers sound amazing as well. Very durable and product isn’t heavy at all . My aunt loved it so much she got exactly the same pink one and she loves it more that she has it!

I recently purchased an iPad from Best Buy and chose the in-store pickup option. From start to finish, the entire experience was smooth, quick, and absolutely stress-free. Placing the order online was easy, and I immediately received clear updates confirming that my iPad was ready for pickup. I really appreciate how organized and efficient the process was. When I arrived at the store, the staff greeted me with a smile and were ready to assist right away. The pickup counter was well-managed, and I didn’t have to wait long at all. Everything was already prepared and waiting for me, which made the process incredibly convenient. The employees were professional, polite, and made sure I had everything I needed before I left. The iPad itself was in flawless condition, exactly as described on the website. The packaging was perfect: sealed, clean, and handled with care. You could tell that Best Buy takes pride in the way they present and protect their products. Unboxing it felt exciting because it looked brand new and completely untouched. Once I got home and started using it, I was blown away by the quality. The display is crisp and vivid, the performance is lightning fast, and the overall build feels premium. Setting it up took just a few minutes, and everything worked perfectly right out of the box. I’ve already started using it for work, entertainment, and creative projects, and it has exceeded my expectations in every way. What truly stood out to me, though, was the customer service. The staff made the whole experience enjoyable, they were friendly, patient, and genuinely happy to help. It’s rare these days to see such consistent professionalism and kindness. Best Buy has always provided great service, but this pickup experience reminded me exactly why I continue to shop here. Everything about this purchase, from the easy online ordering to the fast pickup and perfect product quality, shows how much Best Buy values its customers. It’s one of the few places where I feel confident every time I shop because I know I’ll get exactly what I paid for, along with great service. Overall, I would rate this experience a solid 10 out of 10. The iPad is amazing, the staff was wonderful, and the entire process was effortless. Best Buy continues to earn my trust and loyalty, and I honestly wouldn’t buy my electronics anywhere else.

Nice display, battery life is good, beautiful blue color. So far it works great games are smooth. Would recommend to friends and family.

Love my new Apple IPad, I love the new color because it really makes it pop. My Granddaughters also loves the color.

Love it works great , the battery last very long and it’s easy to work with

Uses th A16 chip and has a very big screen, 10 hours of battery life if you’re not gaming, but no Apple Pencil 2 or pro support, you ether can only get the usb-c (no pressure sensitivity) or the 1st gen (no magnetic support) witch is just Apple being Apple for not giving modern Apple Pencil support. If you’re okay with not having M3 iPad performance, accessory compatibility, but you don’t want to deal with the smaller screen of the iPad mini, and Apple Intelligence (witch you likely weren’t gonna use anyways) than the base model 2025 iPad is good for over all every day tasks. And I would recommend for it’s price.

Great iPad. I’m so in love with this product. Highly recommend, great speed and holds charge.

Love my new iPad! Love the yellow color and battery life is way better than previous iPads.

I really like my iPad 11, it’s fast, easy to use, and perfect for everyday tasks. The screen is beautiful and it runs very smoothly. The only downside is that sometimes the battery seems to drain a little too quickly. Other than that, I’m very happy with it!

Me and my daughter love this tablet!! Speed and battery life is amazing!

Works perfectly. Set up was easy and the battery was three-quarter charged when I opened the box which was great.

Excellent. Fast. Comfort for Eyes. Perfect Size for carrying.

It’s a great product works great. I like how fast it is and the extra option's. My unit I traded was a 64GB my new I-Pad is a 128GB and I like the extra storage. It was almost the same price I paid for my I-Pad I traded in. I like how reliable the I-Pad is it is a quality unit. It takes great photos

My daughter absolutely LOVED it! It’s a nice size and easy to carry

Excellent product for the excellent price. Great performance and easy to use.

Great base IPad, got for my wife who uses it for basic web searches and playing simple games. Speakers are basic but go enough, the screen is great for the price. Touch ID works as advertised. Know what you want to use your iPad for before purchasing. If you want to do more than basic tasks I would suggest going to the Air.

This is the first iPad I’ve ever owned and I love it so much! The display is great, and it’s the perfect size without being too bulky. It’s easy to put in my purse to take with me. The camera is really high quality and takes nice pictures. The pink color is also adorable! I love using coloring apps on it.

The new iPad with the A16 chip is seriously impressive. Everything runs super smooth — apps open instantly, multitasking is easy, and streaming or gaming feels flawless. The performance upgrade is noticeable compared to older models.