Customer Ratings & Reviews

Overall happy, does have Face ID though. It was a surprising discovery

Cool ipad but took 25 min to even pick it up at this location

Got the Ipad on a great deal. Works well for the family.

Apple iPad used for taking notes in college. Nothing fancy

I knew I was not getting the top of the line product, so that is my fault. However the volume on SIRI is merely a whisper and hard to hear. Yes, I have adjusted the settings. Should have purchased a better model.

We purchased this tablet at Best Buy in Flower Mound but it was defective it was freezing when we turned it on. We went back the next day to exchange it. The front manager name Maria couldn't override the exchange and had us wait for an 1 hour as we have to get a password to remove the Apple account. I understand the Apple requirement but the way Maria handle it and said "yeah I am the manager" just to me was rude. The unwillingness to resolve it quickly and even told us to just come back. She needs a training if she's the manager.

Don’t really like the placement of the on/off/Touch ID button.

It nice but the volume sometimes just goes down on its own .

Meets my needs. Big enough delivery at reasonable price.

First one broke and it seems cheap! We will see how it holds up with my daughter who is 10.

Do not purchase from Best Buy, it isn’t worth it. These devices are the same prices at other retailers. Best Buy “shipped” my item over a month ago. It was lost in shipping and they still refuse to refund my money. Absolute scam. Their online representatives keep saying that the refund will be processed in X days but nothing ever happens. The worst part, this isn’t the first time that’s happened. Save you a headache and stay away from Best Buy. I have been a Best Buy Rewards member for years but I’m canceling my account after this. It isn’t worth it when other companies are so much easier to deal with. The other times have been smaller items but this time it was my daughter’s Christmas present, which they ruined. I’ll never make that mistake again.

Great ipad for me ... For see movies and streaming .. i full recommend

You can never go wrong with apple Color is great She loves it

Worst customer care ever…………….,,,,,,,,,,,,,,,,,,,,,,

Ok, hard to install office program .hard to set up print cabpability

I am having fun with it. Lots of nice features. I am happy with my purchase.

Is very nice them ítem í like for use in me day and for take picture and videos

This was easy to set up. Just had to have my phone near by

Great product. Super fast internet chip. Amazon color

I would have gave it 5 stars because everything was perfect up to a week after the iPad stopped charging so I had to bring it back in. Thankfully everyone was helpful and got it fixed