Customer Ratings & Reviews

iPad returned next day after purchase, because it was lagging had issues setting up.

Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

I’m disabled and this is hard to use. I liked my other one better

I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

Didnt recieve an IPad I received a 60$ portable battery card instead that Best Buy doesn’t even sell thankfully I was able to get a refund but very upset this was supposed to be a Christmas gift

My experience this time was really bad. When I was installing the screen protector, I saw dust particles under the glass. If you buying this item make sure to check everything

Someone stole my card info and orderd an ipad and went to the store and picked it up and obviously didnt have to show an ID or any proof of who they are. Probably someone that works there

3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

never got the item poor delivery poor customer service don’t buy

I never even got my order when I sent a refund request they denied it and told me to contact authorities

Gor stolen outside home, And best buy didn’t help refund. Pathetic service

Hard to review when it was never shipped, no notice no nothing. Ordered in November and waited and waited got nothing but best but did run my credit card. Poor customer service

Very upset that when I exchanged the tablet for a different color they canceled my AppleCare and now I can’t get it back

Customer services at best buy are the worse. Ecpsecailly the manger. He kept sending me to different area and then tell me i cant do trade in.

I made this order online since December 21st I still can’t get it I think your service is terrible now you don’t care about the customers

Once you put your Apple ID it will deactivate the account now you’re stuck with a useless IPad I tried calling apple they said I will have to use a computer to restart..

I hate it! I have had 3 I pads before this one and loved them all, they changed everything making them hard for a non educated computer person to operate them

I have not received my product. I ordered it at the beginning of June

Glitches. Returned, second one also had glitches. Will return for refund and wait for a the next model to come out. Been using an I-Pad for years, but this one was horrible.

Had to purchase these more expensive ipads because my original order of 9 lesser expensive ipads was all screwed up in delivery and were returned to them. When I finally convinced them to reship the less expensive ones they were not available so I had to pay more for more expensive ones and they did not take care of me