Customer Ratings & Reviews

I love my new I Pad. Before visiting the store I reviewed the Best Buy web site and already decided on the model I was most likely to purchase. When I arrived at the store an associate quickly found the correct tablet in inventory and had a screen protector installed. I also purchased a case to protect the I Pad and attempted to install my new tablet into it when I arrived home. I could not get the I Pad into the case even though it was the correct size. The next day I returned to the store and was informed that the case that I was sold was not the correct one and an alternative was found in the store which I exchanged for the incorrect one. I was somewhat surprised that there was no acknowledgment from the salesman that the incorrect case that was sold to me in error was the original salesman’s fault, no apology, not even a thank you! Little wonder that brick and mortar stores are failing when employees just don’t care. I could have purchased the exact same I Pad and case on line and saved $50.00, there is little or no incentive to go to the store, stupid me, I won’t make that mistake again!

Bought as a Christmas gift for my husband. He loves it.

Fast and easy service. Friendly people to serve you. I definitely will go back for more electronic products

Good price. I recommend to buy this ipad in good price

We bought this item for a Christmas gift. Perfect. Price was right.

Do NOT buy from Bestbuy and get anything shipped. I ordered a great iPad and their third party shipper ROADIE stole my package. They came to my house and told us that I couldn’t get my package because he had no internet to mark delivered on my package. So he took it and I haven’t had an update on my order since. The tracking hasn’t moved and it just says in progress Best Buy will not replace or refund my item and roadie will not answer phone. Even Best Buy customer service said they don’t know where it is either. This is so irresponsible for them to hiring randoms to do jobs for a used to be reputable company.

Great iPad for a good price. Best Buy also has a good iPad trade in program.

Best for what ur looking for. Far as user friendly!!!

I purchased an iPad from Best Buy that included a promotional offer for 3 months of Apple Music and Apple TV+. After the purchase I was informed that I was not eligible to redeem the promotion due to prior Apple subscription usage and I was told I would need to wait one year before being able to use it.I contacted Apple support and was directed back to Best Buy. I then contacted Best Buy customer service multiple times and spoke with store management in the digital downloads department. Unfortunately, no resolution, alternative option, or goodwill compensation was offered for the promotional benefit that was included with my purchase but could not be used at the time.The store supervisors Miky and Felix I spoke with was unable to provide any escalation or solution and referred the issue back to Apple policies. Overall, I was left without any usable resolution despite the promotion being part of the purchase expectation lam disappointed with the lack of support and clarity around this promotional offer and the inability to provide any customer accommodation.

Love the colors and its screen it made my girls really happy

good good good good good good good good good very good

New iPad, quality design. Just know the button isn’t there anymore so takes a little getting used to.

Very happy with my IPad. I love the color and user friendly.

Great buy! Good price and they have all colors. Shipping was quick and free also!

It was a gift for my sister and she loved it. Has so much storage

Great price and quick delivery. Easy to set up. Highly recommend.

perfect product , for a very good price . good overall value .

Love it and the price was great. It was such a great price I purchased one for my daughter.

i love the blue my niece loves it too. she can play so much games

It was more prettier in person the pink was better than pictures