Customer Ratings & Reviews

Great product exclusivity of apply only apps is limiting

iPad is great BUT Best Buy charged me twice for the SINGULAR item i bought and got an attitude with me and said there’s really nothing they can do. When the girl went to refund me for the extra charge that came out of my account ( same exact price as the iPad ) she tried to keep the iPad i bought and i had to fight her on that saying she wasn’t keeping the iPad and i just need my money back for the second charge. do NOT buy off of Best Buys website!!

Took forever to set up. Had to take it back and swap it for another tablet.

Why is the battery dying so fast, it like when I young it dies

Haven’t had it long enough . But didn’t have a good experience buying it. Expected that my old iPad would be transferred to my new one. The associate- manager wanted to charge me $40 to do that after I paid full price for my new iPad . I have always had that service free.

Takes way too long to charge, even though the price is right and worth the money. Just takes a minute to charge.

Good for the price Really worth it for a first iPad

It was working just fine then the screen froze and we had to return it …

iPad works fine. I like that it has more memory added.

Works ok only I can not get face book account as before.

Veey good product my son loves it couldn't have asked fpr a better ipad for him

I really like the look and the feel of the new 11th ipad.

I would have gave it 5 stars because everything was perfect up to a week after the iPad stopped charging so I had to bring it back in. Thankfully everyone was helpful and got it fixed

the sales people were ok But we got a bad one that didnt work and took it back and the service was terrible not friendly at all mean and moody and took 3 hours till they finally said it was bad we sat there 3 hours service was terrible new one works so far but dont buy from best buy in Bismarck nd

I liked my old iPad better. My old iPad did mostly the same and less complicated.

I miss the Home button and hate using the finger print on the side when there is a cover on the tablet. Makes it almost impossible with long nails. The app switcher usually takes a few tries until the tablet complies.

Terrible experience with Best Buy customer support. Talked with their customer support several times and each time I was promised the issues would be resolved. Each time I called for an update I had to discuss my issue again although they had a complete log of my previous calls. When I went to the Patchogue, NY store their manager provided zero assistance. When I advised the manager of my frustrations he reply was "so what go somewhere else". Fortunately there are other companies to buy the Apple products.

I love everything about this iPad except the front face camera … it really sucks and messes up the whole vibe of me wanting this model definitely will be upgrading sooner than I thought

Apple user interface is nit very intuitive. I had a difficult time using the ipad when i wasnt within wifi range. It seems most of the function require a wifi connection.

Bought as a graduation present. She greatly enjoys it