Customer Ratings & Reviews

Amazing customer service and trade in options in store

I bought a open box excellent and it was perfect..

It’s a great iPad honestly it has a easy set up and very reliable to use

Awesome purchase, got 10% discount on the purchase.

great customer service!! everyone was very helpful and nice.

I absolutely love my iPad and I just love best buy

Um so in love with this product. I give it a 10/10

I am glad I purchased it. But I am having a hard time getting used to no home button.

Love the ipad but the battery life on it is awful. It can't last a four hour charge. Bought this ipad for my 15 hour flight and i'm not sure how this is gonna go - would buy a pro if it wasn't past its return date & best buy said nothing will be done. In the picture it shows it being used for not even two hours and the battery going from 100% to 17%... Shame.

Wish the screen was a little brighter, other than that it’s a great device for any use.

I’ve been using the 11-inch iPad with the A16 chip for everyday tasks like streaming, note-taking, browsing, and light productivity, and it’s been a great experience overall. The performance is fast and smooth—apps open quickly, multitasking feels effortless, and everything runs without lag. The 11-inch display is sharp and bright, making it enjoyable for watching videos and reading. The size is a good balance between portability and screen space, and the silver finish looks clean and premium. Battery life easily lasts through a full day of regular use, which is convenient for school or travel. The 128GB storage is plenty for apps, photos, and downloads, and Wi-Fi performance has been reliable. If I had to point out a downside, it would be that accessories like the Apple Pencil and keyboard are sold separately. Overall, this iPad is a solid choice for anyone looking for a powerful, easy-to-use tablet for everyday use.

I am extremely happy with this iPad. The 11-inch screen is the perfect size—not too big, not too small—and the display is bright, crisp, and beautiful. Everything looks smooth and vibrant whether I’m streaming shows, browsing the web, or letting my kids use it for games and school apps. The A16 chip is impressively fast. Apps open instantly, multitasking is seamless, and it handles everything I throw at it without lag. Battery life is also excellent—I can use it throughout the day without constantly worrying about charging. The pink color is a huge bonus. It’s subtle, modern, and really pretty in person. The 128GB storage is more than enough for apps, photos, videos, and downloads. For the price, this iPad is an amazing value. It feels premium, runs flawlessly, and does exactly what you expect from Apple. I would absolutely recommend it to anyone looking for a reliable tablet for everyday use, kids, school, or entertainment.

It was easy to buy and fast to arrive. Everything well

I purchased the 11-inch iPad with the A16 chip for my daughter as a Christmas gift, and it has exceeded our expectations. She absolutely loves it and uses it daily for work, streaming videos, and creative apps. The performance is fast and smooth, with no lag when multitasking or running games, which I credit to the A16 chip. The 11-inch display is a perfect size, large enough for watching shows and doing work, yet still lightweight and easy for her to carry around. Setup was quick, and the battery life easily lasts her the whole day. The silver finish looks sleek and not cheap. The 128GB of storage is more than enough for her apps, photos, and other files. Overall, this iPad has been a great purchase and a gift that she genuinely enjoys using every day.

We purchased the iPad with the A16 chip as a Christmas gift for our 7-year-old grandson, and it has been a wonderful choice. The performance is fast and smooth, making it great for educational apps, games, reading, and watching videos. The screen is bright and clear, and the size is perfect for little hands without feeling too small. We especially appreciate how easy it is to set up parental controls and screen-time limits, which gives us peace of mind. The battery life is excellent and easily lasts through the day. With a sturdy case, it feels durable enough for a child while still offering the quality and features Apple is known for. Overall, this iPad is a fantastic Christmas gift that’s both fun and educational, and it’s something he can grow into over the next several years. Highly recommend for kids this age.

I’ve been using the new 11-inch iPad with the A16 chip for a few weeks now, and I have to say—it’s a delightful piece of tech. I picked the pink version because I wanted something fun and fresh, and it totally delivers on personality without sacrificing performance. 128GB is a sweet spot for me. I’ve got plenty of space for apps, media, and files without worrying about running out. If you’re a heavy video editor or keep tons of offline content, you might want more, but for most people, this is perfect. This thing is fast. The A16 chip handles everything I throw at it—streaming, note-taking, light photo editing, and even some gaming. I’ve had zero lag, and multitasking feels smooth. It’s not quite iPad Pro level, but for everyday use, it’s more than enough. The 11-inch Liquid Retina screen is gorgeous. Colors pop, text is crisp, and watching Netflix or YouTube on it is a treat. I do wish it had ProMotion for that buttery-smooth scrolling, but honestly, I don’t miss it much. Battery life is solid. I get through a full day of use without scrambling for a charger. It’s not revolutionary, but it’s reliable—which is what matters most. The pink aluminum body is stunning. It’s sleek, lightweight, and feels premium in the hand. I’ve had people ask me about it just because of the color. It’s also super portable—fits easily in my bag and doesn’t weigh me down. It works with the Apple Pencil (USB-C) and Magic Keyboard Folio, which is great for note-taking and typing. Just be aware that accessories are sold separately—and they’re not cheap.

The 11-inch iPad with the A16 chip is a great upgrade and performs extremely well. Apps open instantly, multitasking is smooth, and everything from streaming to productivity tasks runs flawlessly. The A16 processor makes the iPad feel fast and responsive with no lag. The 11-inch display is sharp and vibrant, making it great for watching videos, browsing, reading, and casual gaming. Battery life easily lasts a full day with regular use. The 128GB storage is a good amount for apps, photos, and media without constantly worrying about space. It’s lightweight, well-built, and works seamlessly with Apple accessories like the Apple Pencil and Magic Keyboard. Whether for work, school, or entertainment, this iPad offers excellent performance and value. Highly recommended for anyone wanting a powerful, reliable iPad without stepping up to the Pro models.

I’m extremely happy with this iPad. The 11-inch display is bright, sharp, and perfect for streaming, reading, and productivity. The A16 chip makes everything feel fast and smooth—apps open instantly, multitasking is effortless, and gaming performance is excellent. Battery life easily lasts all day with regular use. The yellow color looks great in person and really stands out without being overwhelming. It’s lightweight, well-built, and very comfortable to use for long periods. Storage is more than enough for apps, photos, and videos, and Wi-Fi connectivity has been solid and reliable. Overall, this iPad offers fantastic value and lives up to expectations. Highly recommended for work, school, or entertainment.

I bought this item in the condition: Open box: As New, but there are noneraseable scraches and burn marks on the screen. Best Buy did a horrible job of evaluating the condition of this item. I kept it since I need this item, but will NEVER buy open box items from Best Buy again

I did have a little trouble getting this item, ive been using progressive leasing for 5 years and never had any trouble having to show my ID and that day i had trouble cause they wanted to change stuff up and wanted me to show my ID