Customer Ratings & Reviews

If it’s from Apple, it’s trustworthy and reliable.

Love every thing about this iPad. Definitely user friendly

It’s a great iPad honestly it has a easy set up and very reliable to use

It’s locked because I forgot the password , it should be a lot simpler to reboot it

All around solid iPad as always. I did prefer the physical home button.

Amazing customer service and trade in options in store

I bought a open box excellent and it was perfect..

love it. my kids use it and also have some games for math on it.

great customer service!! everyone was very helpful and nice.

Awesome purchase, got 10% discount on the purchase.

I absolutely love my iPad and I just love best buy

Um so in love with this product. I give it a 10/10

At first, my experience with Best Buy was very frustrating. I was given the wrong device, it was used, and it was set up incorrectly as Wi-Fi only. Customer service over the phone gave me the runaround, and when I went in person, the Geek Squad made things worse and ended up voiding my iPad. I returned the next day and spoke directly with a manager, and that completely changed everything. The manager listened, corrected all the issues, made sure I received the correct device in the right color, and even discounted the price for the inconvenience. Because of how the manager handled the situation, I’m now very pleased with the outcome. Mistakes do happen, but what matters is that they made it right. I truly hope to receive the gift card, not just because of the experience, but because I genuinely enjoy shopping at Best Buy and would love the opportunity to shop again. Being able to use it toward something I really want and just pay the difference would help me a lot — $400 would make a huge difference. I appreciate the resolution and will shop at Best Buy again.

I’ve been using this Apple iPad for a while now, and it has quickly become one of my favorite everyday devices. The design is sleek, lightweight, and feels incredibly premium in hand. It’s thin enough to carry around easily but still feels solid and durable. The display is absolutely beautiful — bright, sharp, and vibrant — making everything from watching videos to reading and browsing look crisp and clear. Performance-wise, the iPad is smooth and fast. Apps open instantly, multitasking is effortless, and I’ve never experienced lag, even when running multiple apps at once. Whether I’m using it for work, streaming, note-taking, or casual browsing, it handles everything with ease. The battery life is impressive and easily lasts throughout the day, which is perfect for long work sessions or travel. One of my favorite features is how versatile it is. It works great for productivity with note-taking and organization, but it’s just as enjoyable for entertainment. The speakers are clear and surprisingly powerful for such a slim device, and the touchscreen is very responsive. The user interface is intuitive and easy to navigate, which makes the overall experience feel seamless. I also appreciate how well it integrates with other Apple devices. Syncing files, photos, and apps is simple and convenient, making it easy to switch between devices without missing a beat. It truly feels like a powerful tool that fits both professional and personal needs. Overall, this Apple iPad exceeded my expectations. It combines performance, portability, and style into one incredibly reliable device. I would highly recommend it to anyone looking for a tablet that’s powerful, easy to use, and versatile enough for everyday life.

I was unaware this pad has a cellular or wifi option. A Verizon associate advised me this iPad is Wi-Fi only. Associates at Best Buy need to be a little bit more clear with what they are selling.

Love the ipad but the battery life on it is awful. It can't last a four hour charge. Bought this ipad for my 15 hour flight and i'm not sure how this is gonna go - would buy a pro if it wasn't past its return date & best buy said nothing will be done. In the picture it shows it being used for not even two hours and the battery going from 100% to 17%... Shame.

Overall ok product. But often lags & freezes. Easy to handle

I am glad I purchased it. But I am having a hard time getting used to no home button.

I recently purchased the Apple 10.9-inch iPad (10th Generation) in Blue with Wi-Fi and 128GB of storage, and I’m extremely pleased with it. The design feels modern and polished, and the blue finish gives it a clean, stylish look that really stands out. The 10.9-inch display is bright and crisp, making everything from streaming shows to browsing the web and reading feel immersive. Colors are vibrant and sharp, whether I’m watching videos or editing photos. Performance has been excellent. The A14 Bionic chip keeps everything running smoothly, handling multitasking and apps without any lag. The 128GB of storage is a big plus, offering plenty of space for apps, documents, photos, and media without worrying about running out anytime soon. Wi-Fi connectivity has been fast and reliable, making online tasks seamless. Battery life is another highlight—I can comfortably get through a full day of mixed use, including browsing, watching videos, and getting work done, without needing to recharge. The front-facing camera works great for video calls, and the overall build quality feels solid and premium, just as you’d expect. Overall, this iPad delivers fantastic value with strong performance, great battery life, and a sleek design. It’s an excellent choice for students, professionals, or casual users who want a powerful, portable tablet with plenty of storage and a stylish look. Highly recommended!

I recently upgraded to the new 11-inch iPad with the A16 chip in Blue, and it has been a fantastic addition to my daily routine. As someone who uses a tablet for a mix of productivity and entertainment, this model hits the sweet spot for value and power. The Performance (A16 Chip) The jump to the A16 chip is noticeable immediately. Everything feels incredibly snappy—from switching between multiple apps in iPadOS to editing high-resolution photos. I haven't experienced any lag, even when playing graphics-intensive games. It handles multitasking effortlessly, making it a great tool for work on the go. Display & Design The 11-inch Liquid Retina display is stunning. The colors are vibrant and the True Tone technology makes reading or watching movies much more comfortable on the eyes in different lighting conditions. I chose the Blue finish, and it looks even better in person—it's a deep, premium-feeling color that stands out without being too flashy. Storage & Battery Life Moving to a 128GB base storage is a huge plus. It provides plenty of room for my essential apps, offline videos, and documents without constantly worrying about space. The battery life has also been reliable; I consistently get through a full day of mixed use (web browsing, streaming, and note-taking) with juice to spare. What I Liked: The Speed: The A16 chip makes everything feel instant. Portability: It’s lightweight enough to carry in my bag all day without noticing it. Touch ID: The sensor in the top button is fast and reliable for secure logins. What Could Be Improved: The only minor drawback is that the screen is still non-laminated, so there is a tiny air gap you might notice if you are a professional artist using the Apple Pencil, though for general note-taking and daily use, it’s hardly an issue. Overall: This is an excellent "everyday" iPad. If you want a powerful, reliable tablet with a modern design but don't quite need the "Pro" features, this 11-inch model is the perfect choice.