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Customer reviews

Rating 4.9 out of 5 stars with 15370 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers recognize the 11-inch iPad A16 chip with Wi-Fi - 128GB for its overall performance, stunning screen quality, and portability. Users appreciate the amazing battery life and fast processor speed, as well as the appealing color and perfect size. Some customers noted the lack of cellular connectivity and mentioned concerns regarding price and customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 15,363 reviews
  • Rated 3 out of 5 stars

    Apple ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice ipad, it did came broken, doesnt really charge and it turns off randomly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having nothing but trouble with it . It freezes up, goes black screen and gets overheat warning . I will be taking it back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    my last purchase from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product had a slight crack when I purchased it tried to return with my original receipt within 14 days I was declined on a return or exchange very upsetting due to me just getting the product. Product works well, though love Apple, but Best Buy will never buy a product again after not being able to accommodate me a paying customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed upgrading to this ipad. I bought two if this one for me and one for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its size but the touch feature with apps sometimes takes more than one time ,it might take several to navigate to get to where I want to be

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the iPad and it wouldn’t get past the introduction. It kept restarting. I called apple and was on the phone for two hours trying to figure out the issue. It was eventually resolved. The iPad works but the software is glitchy at times. Not loving the new product. No fault of Best Buy though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better on a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it on a good deal! My wife has been begging for one for month and the black friday sale was the only way we could afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good information, store seemed understaffed. Once we were served, associate was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, dont need anything fancier than the basic. Wish the pen came included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup for grandpa who uses it with his poor vision. Lots of accessibility features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    11 is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the iPad 11. I have wanted one for some time and when the 11 came out I made the move. Really like the screen resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    11 inch iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. I’ve been enjoying using it every every day since I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy shopping at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always enjoy shopping at Best Buy. Good selection and knowledgeable personnel made our visit quick and easy. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BAD TO GREAT!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, bought this to replace my IPad that died due to a Mother Board issue. While setting it up from an iCloud Backup it died!!!! It crashed!!! Had to go back to Best Buy to have it restored and start over. The Guys at Best Buy today were WONDERFUL!!!!!!!! They reset it and restored it. Frightening experience. But BEST BUY TO THE RESCUE!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How would you feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was thrown onto my porch and left out in freezing cold temperatures until I got home after a 12 hr shift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was just as expected and arrived exactly when expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Login has multiple issues. Using a numeric login works only when online. If offline, it requires my password for Microsoft, when I’m not even into an app of any kind, which makes NO sense. This computer seems programmed to work online, which makes me wonder, why? Shouldn’t we be able to work in spreadsheets and financials without being online?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved it and a month later, it stopped working. Screen wont stay on. I took it to get it fixed and the guy said it would be cheaper to just buy a new ipad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good product but often have to press key twice to access google website

    I would recommend this to a friend