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Customer reviews

Rating 4.9 out of 5 stars with 15375 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers recognize the 11-inch iPad A16 chip with Wi-Fi - 128GB for its overall performance, stunning screen quality, and portability. Users appreciate the amazing battery life and fast processor speed, as well as the appealing color and perfect size. Some customers noted the lack of cellular connectivity and mentioned concerns regarding price and customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 15,375 reviews
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this a joke? I still haven't received it. Best Buy has the worst customer service I have ever dealt with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to wait to revive this item and i’ve waited up to 20+ days and it still haven’t arrived or it’s been stolen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet not charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet does not charge, I'm taking it back tomorrow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad came defective unfortunately my time to return already past!!! The iPad turn of so fast I have to charge it every day!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an iPad user from way back. This model has glitches. Exchanged, then returned the second one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 6-year-old to use mainly for watching videos and playing some games on Roblox. After just 3 weeks of use, the screen went completely blank and it won’t turn on or charge. Very disappointed. I’ll be returning it as soon as possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Busy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy from Best Buy. They will not help if a mad take is made. It's worth the drive to a Apple Store or buy from your cell carrier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt receive my item and bestbuy thought it was right to not refund me or return my item. Awful experience. I will never purchase from them again. I have bought items over the years and have never had an experience like this. Be careful guys.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and has not been opened. Please ask after Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overpriced for my opinion and requires additional purchases of protection!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service, you will never receive your product if you order on this website

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low batteries life, turn off all of sudden and I can not return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for a few weeks and it’s already broken. The screen protector Best Buy charged us for did not work. Our previous one from Google worked for five years, I wish Best Buy sold them. Tried to get a replacement in store, they said we have to wait for an appointment this weekend. Still waiting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package got stolen and Best Buy did nothing to help

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its just an ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an ipad but i told sales man i didnt want blue and he gave me blue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent purchase on my account

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase this item. A person came into the Kokomo Indiana store and used my phone number without my knowledge, and the employee didnt ask for ID to verify. I am livid that no one stopped the individual and allowed them to use my account to make this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If not a Apple user. Its complicated. Sticking with Samsung. Easy peezy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They made a mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mailed the wrong item and no one hasn’t gotten back to me .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy at Best buy they steal my money Steve ma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy steal my money , is 15 days late and nothing,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A worthy product The product which I ordered was not working good.

    No, I would not recommend this to a friend