Customer Ratings & Reviews

My new iPad is an amazing, gorgeous, intelligent device. Wish I were its equal and wish I lived in Auburn to take advantage of the annual Geek Squad access program. Since I am neither, I leaned heavily on Bob (?) the Geek Squad guy, who hooked me up with my new iPad and acted as my real time User's Guide. Thanks, Best Buy, for selling good products at good prices and hiring great people!

I purchased this iPad for my daughter for her birthday. She hasn’t put it down since unboxing it. She loves the color and size the most. She is able to pack it into her backpack and take it everywhere. I’m so happy with this purchase.

Really easy to use and set up. Everyone in the household uses it, fun for all ages!

Runs like any other iPad I like the design and not more finger print from my older model

Great product fully meet all my expectations great quality

I bought it for my daughter and very nice and she liked it.

Bought 3 because they are just so amazing 10 out of 10

It’s so easy to use and so easy to set up. The colours are so vibrant. I’m very pleased with my purchase.

Great Ipad for my son. So much faster and better battery quality.

If I could give this negative stars, I would. I purchased this iPad for myself, on April 17. I get tracking and it is delivered April 18! I'm excited, right? I grab the box within MINUTES (I have copies of time stamped delivery and phone calls), it feels super light.. I open it and inside is an iPad box sealed, I open this still worried that it's so light. The iPad box is EMPTY! I am on the verge of tears, I call best buy immediately within minutes of opening the empty box. I finally get through to a real person, I tell them what happened and I get transferred to another person. I tell the same story, I am asked to return the empty box to best buy and a replacement will be sent to me that same week.. I return the empty box with a typed note explaining this was sent to me empty and please refer to my account. My order was never replaced and I never got a refund. I called almost every other day, multiple times during the next few weeks. Imagine my surprise when I got home from work 2 weeks later and that same empty box is thrown in my driveway, with a typed letter claiming I sent an empty box so I will not be getting a replacement or refund. I called best buy SO MANY TIMES. A week a later, I am asked to get a police report. I do that and call them with the police report number and they claim they will "investigate." They then send me an email claiming they investigated and will not help me further. I am fuming at this point, a billion dollar corporation refuses to help out a $320 order that they completely screwed up to begin with. DO NOT BUY FROM HERE! BUYER BEWARE! THEY DO NOT CARE ABOUT YOU! They stole from me.

Great purchased. Very happy with it. It fits in my handbag.

Excellent, It arrived on time and the product is very good.

Great product for my daughter who is a freshman in college!

As advertised. Works great. Use it for filming team wrestling matches.

The iPad is intuitive and much easier to use than an Amazon Kindle or Android type pad. Very affordable, a. In the future I will be switching from an Android Samsung phone to an iPhone.

I love them ! Grabbed two for my children , although I did have some trouble connecting to the WiFi for the first couple of days

Great display, perfect for drawing with procreate.

Best iPad purchase for christmas, great batter saver!

Purchased as a 2nd iPad in household (original purchased in 2020. This one is very fast and was very easy to set up. Love Apple products

Excellent for working and doing homework, it was the best purchase I have made in recent times