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Customer Ratings & Reviews

$399.00
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The comparable value is $449.00

Customer reviews

Rating 4.9 out of 5 stars with 17097 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and excellent battery life. They also appreciate the high screen quality, fast processor speed, and appealing design, along with its perfect size, color options, and storage capacity. However, a small number of customers have noted concerns regarding its connectivity options and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 17,099 reviews
  • Rated 4 out of 5 stars

    Came late but product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good condition. Came with charger. The only issue I had was late delivery. It came 2 days late.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy open box Online again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent an apple ipad that was activation locked. was unable to do anything with it bc the first thing you have to do is REMOVE your apple ID before turning in a device and the person who returned the item failed to do that, and whoever accepted the original return for them failed to make sure it was removed and it wasn’t. first horrible experience with bestbuy after years of doing business with them. it took several conversations with employees and geek squad repeatedly telling me they couldn’t do anything. unfortunately i had to go out of my way and buy a whole new one bc of this unfortunate mistake. hopefully this won’t happen to anyone ever again. it was super disappointing having to go through so many hoops because of other people’s mistakes. luckily i’m able to get a refund so i appreciate that part.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd ipad this was a replacement upgrade from my 6 yr old ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad and customer service. I plan on returning to the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good except the battery drains too fast !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard practice in todays society

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced for a tablet, exclusive apps make it a necessity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dang it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad, would’ve given five stars if the Best Buy employee who helped me had told me the iPad was going on sale the next day for 50 bucks cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife happy i'm happy your survey is clumsy 50 characters? why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPad for the price. Really great to do school work on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad, not a fan of the no Face ID, but I will get used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good company and best employee in the store always prefer to shops there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. The best for music. Everything works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I love it. Nice looking, smootb using. Very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last iPad lasted 10 years, hopefully this one does too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device bought in the best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite satisfied with the new acquisition. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Meh its enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets be hinest its the same ipad from when they first came out it does the trick though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was great and friendly. Not overly pushy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics are in the best store, Best Buy. I recommend it

    I would recommend this to a friend