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Customer Ratings & Reviews

$599.90

Customer reviews

Rating 4.9 out of 5 stars with 17058 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and excellent battery life. They also appreciate the high screen quality, fast processor speed, and appealing design, along with its perfect size, color options, and storage capacity. However, a small number of customers have noted concerns regarding its connectivity options and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 17,058 reviews
  • Rated 2 out of 5 stars

    Don't waste your time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No online orders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never order online from Best buy again. I went through everything from it being delayed to them not be able track it, then it just appears on my doorstep. Had my anxiety through the roof

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Christmas that wasn’t Merry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPad before Christmas and was told that it would arrive before Christmas and it never came, Come to find out that it was stolen at fed ex. I reported it and another was sent and that came late.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no one available to talk to re: operating the device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as pleased as I thought I would be. Different format logging off rather awkward. Freezes up playing games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the price was fair but not really that great of a product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen identification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Card was compromised from this theiving A hole! 2 purchases from Best Buy. After replying to Best Buys shipping information after i explained what happened , nothing came back? Best buy could care less that my card information was stolen. All they care about is the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Ipad A16 Blue color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Ipad, functions well, a very nice size and color and good battery life and screen quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you hate freedom its the device for you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk why these devices cant just have a proper file system or why all the productivity apps are now just subscription based scams but it would be great if this device was more like a steamdeck where you could actually run real programs on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this iPad for about a month and it stopped charging out of nowhere. I am currently waiting to see if they will replace it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item isnt anything like i thought it would be , wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Custrrmer No Service"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on Dec 1. Best buy is supposed to do an investigation on this. They charged my credit card too. I was supoosed to receive a text or email by Dec 27, but didn't. I didnt get anything for Christmas because of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad got swapped out for a portable battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt recieve an IPad I received a 60$ portable battery card instead that Best Buy doesn’t even sell thankfully I was able to get a refund but very upset this was supposed to be a Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really???

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend over $3000 in 120 days tried to exchange return a $24 dollar item they refused RIP Off never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item never came, and Best Buy surely didn't reimburse me or sent a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got the item poor delivery poor customer service don’t buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Pink iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, lots of space, pretty good battery life, light weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don’t last the day HESITATION WHEN TURNING ON

    No, I would not recommend this to a friend