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Customer Ratings & Reviews

$369.00
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The comparable value is $449.00

Customer reviews

Rating 4.9 out of 5 stars with 17148 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, great portability, and surprisingly good battery life. They also appreciate its bright and sharp screen quality, fast processor speed, and perfect screen size, along with ample storage capacity and appealing design. While generally positive, some minor concerns were noted regarding connectivity, specifically the lack of WiFi, and the product's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 845 Showing 16,881-16,900 of 17,186 reviews
  • Rated 1 out of 5 stars

    Never buy from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service, you will never receive your product if you order on this website

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Busy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy from Best Buy. They will not help if a mad take is made. It's worth the drive to a Apple Store or buy from your cell carrier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont want your $400 gift card. I dont apprecite being lied to. say im getting a replacement then make me wait 2 weeks to change your mind. Just be straight up and ill accept it. Gave me a run around full of lies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and has not been opened. Please ask after Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overpriced for my opinion and requires additional purchases of protection!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low batteries life, turn off all of sudden and I can not return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen stopped working, and been locked out cause it’s phantom typing in a passcode

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my order I tried contacting them I was told I would receive a refund but I never did

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They made a mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mailed the wrong item and no one hasn’t gotten back to me .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A worthy product The product which I ordered was not working good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy at Best buy they steal my money Steve ma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy steal my money , is 15 days late and nothing,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy from here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not shop off of Best Buy. I ordered this item and I even paid for AppleCare plus I ended up not receiving my order and they refuse to do anything about it to compensate me. They are a scam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need more careful delivery drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package came damaged and it was a little crack on the back of my iPad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lame at all time high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was misdelievered and ya’ll punk behinds aint help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive order I want my money back now .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for Students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so perfect for studying on the go and the battery last long. I absolutely love the display screen size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Director of Preschool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no recieved this item at all. It says on the tracking that it is delayed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The less than stellar ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not copy from my old ipad, finally got it to take info from the cloud, that took a very long time. The second day it has frozen while loading a game. I am VERY disappointed in this device!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Company sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open box iPad in excellent condition it was the worst piece of crap there was try to get another one for the same price. I got that one and they said no I couldn’t do that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roadie delivery is very suss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roadie delivery service stole my IPad!! The picture on the delivery notification was not my house! Do not trust your delivery driver!!

    No, I would not recommend this to a friend