Customer Ratings & Reviews

Personnel was very helpful and product was in stock.

Excellent iPad. Beats the previous version in many ways.

Its still an oldschool ipad with no apple intelligence or other tools

Apple products are the best out there in the market. When you purchase a product from apple you get quality y durable products.

It was very easy to get it set up and ready to use

My review is very positive shopping experience good.

I m enjoying my IPad for my daily work . i like it.

Extremely Poor Customer Service – Felt Like a Criminal I recently visited Best Buy to return a brand new iPad that had a noticeable dead pixel on the screen. From the moment I approached the customer service desk, I was treated with suspicion and hostility. Three employees confronted me, and instead of helping or showing any concern about the issue, they interrogated me as if I were doing something wrong. I pointed out the screen defect, but none of them even looked at the device. They just kept repeating “Where?” with stern faces, making me feel more like a criminal than a customer. This is not the kind of experience anyone should have when seeking help with a legitimate product issue. The employees clearly lacked proper training in both product evaluation and basic customer service. It was unprofessional, uncomfortable, and deeply disappointing. Best Buy seriously needs to improve its staff training and remind employees that they are there to assist—not accuse—customers.

Pretty cool, not really all that useful if you already have an iphone but hey what the heck.

Gooooooooooooooooood My kid like this iPad. Very good

Would great, but needs to charge decently often if it is used for gaming or watching shows.

It wasn’t what I thought it was l, the build quality has definitely not improved. But it’s alright for the price.

ordered the ipad for delivery 2 days later. found out on my own (no direct notification) that my ipad was sent back, apparently due to damage. no replacement was scheduled. took alot to figure out what happened. then found out no replacement would be sent. i had to order another one. i ordered elsewhere and got it delivered same day with no problem. then it took 2 weeks for credit to be put thru to my credit card. too long. all along the way, the chat feature was useless to determine status of things. very disappointing experience.

iPad was in good condition. No scratches, no functionality issues. The only problem is the power button has too much play so I will be returning to avoid a costly repair in the future.

it’s a good product i bought it to put in the dash of my sxs

Replaced my ancient ipad for an upgrade. If your looking for just the basics this is for you Great duality as always.

Nice iPad for the price only issues is I barely dropped it maybe 6 inches and the screen cracked so I’d recommend a case and screen protector at time of purchase

Solid choice for school, better to get 256 GB however.

Nice clean and clear picture sorry it didn't come changer

Great device for schooling, music, and videos. Must have item.