Customer Ratings & Reviews

Purchase online, and the online AI help was wrong. Returned the tablet the next day.

I think Bestbuy SUCKS!!!!! I purchased this item on Dec 1st and have not received the item or a refund. I had to repurchase it on the 12th. Bestbuy does not care about their customers and they stole my money!!! Do not use their delivery option dishonest people!!!!

Did not get a code # from Geek squad at store. I'm an old old man. Telephone Geek had me call store for help. Store did not return my call. Without code cannot start my iPad. I live 75 miles from store. I will go there in person when I go to LaCrosse for my doctor's appointment on Feb. 6.

This one is much harder to use than my previous I-Pad. Not sure I like it.

I didn’t get this item. Confused it wasn’t delivered to my house. Please check on this. Am I being scammed.i needed one but DIDNT get it.

I'll never order online from Best buy again. I went through everything from it being delayed to them not be able track it, then it just appears on my doorstep. Had my anxiety through the roof

I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

I ordered this iPad before Christmas and was told that it would arrive before Christmas and it never came, Come to find out that it was stolen at fed ex. I reported it and another was sent and that came late.

There was no one available to talk to re: operating the device.

Not as pleased as I thought I would be. Different format logging off rather awkward. Freezes up playing games

It’s ok the price was fair but not really that great of a product

Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

My Card was compromised from this theiving A hole! 2 purchases from Best Buy. After replying to Best Buys shipping information after i explained what happened , nothing came back? Best buy could care less that my card information was stolen. All they care about is the money.

Very good Ipad, functions well, a very nice size and color and good battery life and screen quality

Idk why these devices cant just have a proper file system or why all the productivity apps are now just subscription based scams but it would be great if this device was more like a steamdeck where you could actually run real programs on it.

Had this iPad for about a month and it stopped charging out of nowhere. I am currently waiting to see if they will replace it.

Item isnt anything like i thought it would be , wouldn’t recommend

I ordered on Dec 1. Best buy is supposed to do an investigation on this. They charged my credit card too. I was supoosed to receive a text or email by Dec 27, but didn't. I didnt get anything for Christmas because of this.

3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

Didnt recieve an IPad I received a 60$ portable battery card instead that Best Buy doesn’t even sell thankfully I was able to get a refund but very upset this was supposed to be a Christmas gift