Customer Ratings & Reviews

Good iPad and geek squad setup was painless. Good value in cases also

Its alright, but the lack of a laminated screen makes this a sub-par device. Since it has such a massive air gap in the screen, you get a whole lot of screen jelly when you're using the apple pencil.

Apple made some changes in the operation of this model as opposed to the last generation with the actual "home button." I am having a very difficult time transferring my personal music library to the new device. constant pop ups for an apple music subscription are annoying as well.

I love the colour and very light I love the colour and very light

I did no t keep this item. I returned the day after i purchased it.

Its a very good ítem, i use in my work and im happy to did this buy

Nice device! Still struggling with the battery’s life kinda short

The package was thrown onto my porch and left out in freezing cold temperatures until I got home after a 12 hr shift

Its a nice ipad, it did came broken, doesnt really charge and it turns off randomly

Overall happy, does have Face ID though. It was a surprising discovery

Easy setup if you already have an another apple device.

Helpful and informative service on my purchase tecently

Good price for a basic IPad, great for kids and YouTube

Apple iPad used for taking notes in college. Nothing fancy

Got the Ipad on a great deal. Works well for the family.

We got the iPad and it wouldn’t get past the introduction. It kept restarting. I called apple and was on the phone for two hours trying to figure out the issue. It was eventually resolved. The iPad works but the software is glitchy at times. Not loving the new product. No fault of Best Buy though.

Don’t really like the placement of the on/off/Touch ID button.

Decided last minute to save an additional $15 by buying their “Open Box - Excellent Condition” online offer since it stated “No Dents or Scratches verified by Geek Squad and Includes all Parts and Accessories” just not in original packaging. Mine arrived in a thin cardboard sleeve containing only the IPad. No Apple USB-C Power Adapter; No Apple USB-C Charger Cable; No Essential Documentation. Talked to Best Buy Avon OH store customer service where purchased. Told not to expect much when buying open boxed the “Product varies”. They DO NOT stand by their purchasing descriptions Excellent “Undamaged All Accessories Include”, Good “Maybe Slightly Damaged Accessories Maybe Included” or Fair “Damaged Accessories Not Included”. Solution by Store: Return IPad Reset to factory settings. WOW! Go through the process of changing over to new a IPad then undo over a charging cable. Will never purchase from Best Buy again. FYI - Recently had to buy a new Iphone. Did not even consider Best Buy.,

So it does the job. It has some minor glitches like when it turns off or it's been restarted the apple starts upside-down every time.. the volume buttons are kinda of backwards lol. Volume up actually goes down so yeah..

Is very nice them ítem í like for use in me day and for take picture and videos