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Customer Ratings & Reviews

$370.99
Save $78.01
The comparable value is $449.00

Customer reviews

Rating 4.9 out of 5 stars with 16959 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and excellent battery life. They also appreciate the high screen quality, fast processor speed, and appealing design, along with its perfect size, color options, and storage capacity. However, a small number of customers have noted concerns regarding its connectivity options and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 16,959 reviews
  • Rated 4 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad for me ... For see movies and streaming .. i full recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My iPad A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having fun with it. Lots of nice features. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice but the volume sometimes just goes down on its own .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good experience shopping at Best Buy. Customer service was wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, hard to install office program .hard to set up print cabpability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets Essential Needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Big enough delivery at reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Ipad set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to complete set up and data transfer with finger print set up. Had to bring it in to see Geek Squad. Do not like the keyboard with this Ipad. Our old one was far superior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Just had to have my phone near by

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad presentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box had some numbers written with sharpie on it. This was a gift and seemed like it was used or something

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy's C0ustomer Service Stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is not based on product but on Best Buy customer service which has been beyond poor. I did not receive the 2 iPads I ordered as Xmas gifts and received a notice from Best Buy and Roadie letting me know that my delivery of the 2 iPads was "Canceled. Sender Technical Problems" at 1:59 pm on December 2, 2025. I have unsuccessfully attempted to have Best Buy refund the almost $600 I paid for the iPads and Best Buy has failed to address this matter despite the fact that they have documentation confirming cancellation of the delivery of my order. Instead, Best Buy investigated delivery of another order (which was actually delivered) and closed the file on my request for a refund. I will never purchase anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Cheapest Ipad they make

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I was not getting the top of the line product, so that is my fault. However the volume on SIRI is merely a whisper and hard to hear. Yes, I have adjusted the settings. Should have purchased a better model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad a16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super fast internet chip. Amazon color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, good deal, nice color, thin, light weight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to set up. Had to take it back and swap it for another tablet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exclusivity of apply only apps is limiting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my daughter loves it I recommend to get a case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Got charged TWICE for this item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is great BUT Best Buy charged me twice for the SINGULAR item i bought and got an attitude with me and said there’s really nothing they can do. When the girl went to refund me for the extra charge that came out of my account ( same exact price as the iPad ) she tried to keep the iPad i bought and i had to fight her on that saying she wasn’t keeping the iPad and i just need my money back for the second charge. do NOT buy off of Best Buys website!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working just fine then the screen froze and we had to return it …

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes way too long to charge, even though the price is right and worth the money. Just takes a minute to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is the battery dying so fast, it like when I young it dies

    I would recommend this to a friend