Customer Ratings & Reviews

It freezes a lot plus have to strike the screen with force to move

If you want to Price Match, don't bother. (Amazon) Purchased and immediately requested a price match via chat. No issues during chat, everything was fine. 354820816 Credit not applied and did a follow-up approaching 30 days. Was told wrong submission type was done by the original agent, but no worries, re-submitted you should be good. 356125641 E-Mail of denial same day, used BBY Policy of outside of 15 days to request price match. (Failed to see full case details of the clerical error originally) Did an immediate follow-up chat stating the issue of the false denial. 356137222 and since then the run around with over 10 additional case ID's

Purchase online, and the online AI help was wrong. Returned the tablet the next day.

I think Bestbuy SUCKS!!!!! I purchased this item on Dec 1st and have not received the item or a refund. I had to repurchase it on the 12th. Bestbuy does not care about their customers and they stole my money!!! Do not use their delivery option dishonest people!!!!

Did not get a code # from Geek squad at store. I'm an old old man. Telephone Geek had me call store for help. Store did not return my call. Without code cannot start my iPad. I live 75 miles from store. I will go there in person when I go to LaCrosse for my doctor's appointment on Feb. 6.

I didn’t get this item. Confused it wasn’t delivered to my house. Please check on this. Am I being scammed.i needed one but DIDNT get it.

This one is much harder to use than my previous I-Pad. Not sure I like it.

I'll never order online from Best buy again. I went through everything from it being delayed to them not be able track it, then it just appears on my doorstep. Had my anxiety through the roof

I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

I ordered this iPad before Christmas and was told that it would arrive before Christmas and it never came, Come to find out that it was stolen at fed ex. I reported it and another was sent and that came late.

There was no one available to talk to re: operating the device.

Not as pleased as I thought I would be. Different format logging off rather awkward. Freezes up playing games

It’s ok the price was fair but not really that great of a product

My Card was compromised from this theiving A hole! 2 purchases from Best Buy. After replying to Best Buys shipping information after i explained what happened , nothing came back? Best buy could care less that my card information was stolen. All they care about is the money.

Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

Very good Ipad, functions well, a very nice size and color and good battery life and screen quality

Idk why these devices cant just have a proper file system or why all the productivity apps are now just subscription based scams but it would be great if this device was more like a steamdeck where you could actually run real programs on it.

Had this iPad for about a month and it stopped charging out of nowhere. I am currently waiting to see if they will replace it.

Item isnt anything like i thought it would be , wouldn’t recommend

I ordered on Dec 1. Best buy is supposed to do an investigation on this. They charged my credit card too. I was supoosed to receive a text or email by Dec 27, but didn't. I didnt get anything for Christmas because of this.