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Customer Ratings & Reviews

$370.99
Save $78.01
The comparable value is $449.00

Customer reviews

Rating 4.9 out of 5 stars with 16966 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and excellent battery life. They also appreciate the high screen quality, fast processor speed, and appealing design, along with its perfect size, color options, and storage capacity. However, a small number of customers have noted concerns regarding its connectivity options and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 831 Showing 16,601-16,620 of 16,966 reviews
  • Rated 1 out of 5 stars

    "Custrrmer No Service"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on Dec 1. Best buy is supposed to do an investigation on this. They charged my credit card too. I was supoosed to receive a text or email by Dec 27, but didn't. I didnt get anything for Christmas because of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad got swapped out for a portable battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt recieve an IPad I received a 60$ portable battery card instead that Best Buy doesn’t even sell thankfully I was able to get a refund but very upset this was supposed to be a Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really???

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend over $3000 in 120 days tried to exchange return a $24 dollar item they refused RIP Off never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item never came, and Best Buy surely didn't reimburse me or sent a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Pink iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, lots of space, pretty good battery life, light weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got the item poor delivery poor customer service don’t buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don’t last the day HESITATION WHEN TURNING ON

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dust particles under glass screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience this time was really bad. When I was installing the screen protector, I saw dust particles under the glass. If you buying this item make sure to check everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing iPad – Fast, Clear, and Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this iPad! The screen is bright and clear, the performance is super fast, and everything runs smoothly. It’s perfect for school, streaming, browsing, and everyday use. Battery life lasts a long time and charging is quick. Setup was easy and it feels very high quality. I’m extremely happy with my purchase and would definitely recommend this iPad to anyone looking for a reliable tablet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t turn on when I got it and it had little cuts on the side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gor stolen outside home, And best buy didn’t help refund. Pathetic service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 48 hours, the screen stopped working. Do not buy !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service. Buy Elsewhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is terrible. Good Apple Product. No one at Best Buy cares.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad returned next day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad returned next day after purchase, because it was lagging had issues setting up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed iPad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it! I have had 3 I pads before this one and loved them all, they changed everything making them hard for a non educated computer person to operate them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Produce has not been delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my product. I ordered it at the beginning of June

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase these more expensive ipads because my original order of 9 lesser expensive ipads was all screwed up in delivery and were returned to them. When I finally convinced them to reship the less expensive ones they were not available so I had to pay more for more expensive ones and they did not take care of me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even got my order when I sent a refund request they denied it and told me to contact authorities

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know if I can recommend anyone to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this order online since December 21st I still can’t get it I think your service is terrible now you don’t care about the customers

    No, I would not recommend this to a friend