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Customer Ratings & Reviews

$370.99
Save $78.01
The comparable value is $449.00

Customer reviews

Rating 4.9 out of 5 stars with 16967 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and excellent battery life. They also appreciate the high screen quality, fast processor speed, and appealing design, along with its perfect size, color options, and storage capacity. However, a small number of customers have noted concerns regarding its connectivity options and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 16,967 reviews
  • Rated 1 out of 5 stars

    I don’t know if I can recommend anyone to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this order online since December 21st I still can’t get it I think your service is terrible now you don’t care about the customers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad for husband for Father Day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ipad on Sunday; Father Day Weekend. And, then, Thursday it would not power up. I live in Belzoni, Ms; therefore, I will have to drive to Flowwood, Ms to take it to the store I bought it. This is my third IPad from BestBuy. The first two works great and the third one must have been create on the wrong day of the week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was stolen from my porch. And Best Buy refused to help with the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone stole my card info and orderd an ipad and went to the store and picked it up and obviously didnt have to show an ID or any proof of who they are. Probably someone that works there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad locked new16a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy apple products from best buy again. I needed a receipt for the Apple Store to unlock my iPad. The receipt needs to have serial number to prove I purchased it. Refused to help me & my iPad 16a is locked to a nonexistent email.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    iPad New Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love It So Much!! I Will Be Purchasing Another One In A Different Color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy anything from Best Buy Again! Terrible customer service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy from the actual Apple Store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Broke after 6 days, yellow line showed up on the screen. Bought a new one at the actual Apple Store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review when it was never shipped, no notice no nothing. Ordered in November and waited and waited got nothing but best but did run my credit card. Poor customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tried and returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches. Returned, second one also had glitches. Will return for refund and wait for a the next model to come out. Been using an I-Pad for years, but this one was horrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It ok!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 day it power off and not turn on.. so they just replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you put your Apple ID it will deactivate the account now you’re stuck with a useless IPad I tried calling apple they said I will have to use a computer to restart..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was defective. Had for 2days and screen went black and never turned back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak costumer support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy suck……………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would’ve thought I would’ve learned the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. right, when all the warranties expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen broke

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer services at best buy are the worse. Ecpsecailly the manger. He kept sending me to different area and then tell me i cant do trade in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset that when I exchanged the tablet for a different color they canceled my AppleCare and now I can’t get it back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    none sense charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first order was not delivered. why did i get charged for remaking the order?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies so fast after hours/days of charging and it’s so bendable even with a hard case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disabled and this is hard to use. I liked my other one better

    No, I would not recommend this to a friend