Customer Ratings & Reviews

Someone stole my card info and orderd an ipad and went to the store and picked it up and obviously didnt have to show an ID or any proof of who they are. Probably someone that works there

Had to learn how to navigate through all the prompts. You need time to just sit an sift thru all the prompts. It was not an easy transition fro a mac book pro.

Very upset that when I exchanged the tablet for a different color they canceled my AppleCare and now I can’t get it back

I was not impressed. I had to keep putting in a code which was a pain in the butt. There was times when the screen locked up and when I try to use the touch screen it wouldn't work. I took the item back don't waste your money.

Hard to review when it was never shipped, no notice no nothing. Ordered in November and waited and waited got nothing but best but did run my credit card. Poor customer service

I made this order online since December 21st I still can’t get it I think your service is terrible now you don’t care about the customers

Was defective. Had for 2days and screen went black and never turned back on

Customer services at best buy are the worse. Ecpsecailly the manger. He kept sending me to different area and then tell me i cant do trade in.

Stopped working after 3 months. right, when all the warranties expired

Gor stolen outside home, And best buy didn’t help refund. Pathetic service

3 stars for ok price but screen is not much better than my 2019 ipad. Wish apple has expandable storage. Actually as i write will downgrade to 2 stars. For supposedly the best brand apple has the least features

Once you put your Apple ID it will deactivate the account now you’re stuck with a useless IPad I tried calling apple they said I will have to use a computer to restart..

never got the item poor delivery poor customer service don’t buy

Had to return. Broke after 6 days, yellow line showed up on the screen. Bought a new one at the actual Apple Store

Horrible. Stopped charging within 2 weeks. I contacted customer serice and they stated since it was bought in Nov it currently camt be returned.

my first order was not delivered. why did i get charged for remaking the order?

Glitches. Returned, second one also had glitches. Will return for refund and wait for a the next model to come out. Been using an I-Pad for years, but this one was horrible.

This iPad is so beautiful, i absolutely love it, it really comes handy when i want to watch a movie in long car ride or I need to do my homework/ compared to a small cellphone, i love my iPad and that it comes in many different colors, I got mine in blue i absolutely love it, it’s very aesthetic and very helpful.

Bought this as brand new but when I tried to register this at Apple it was already registered to someone else.

I didn’t even get my package. It said it came this day and it did not come and I gave it time but it still did not come.