Customer Ratings & Reviews

a black line appears on the center of the screen. Best Buy refused to do an exchange because it was 9 days past the return date. However, Best Buy said they would do a return if I paid them $50. Nice to know Best Buy can be bribed to do the right thing.

Package got stolen and Best Buy did nothing to help

Low batteries life, turn off all of sudden and I can not return it

This was purchased as a gift and has not been opened. Please ask after Christmas

Best buy steal my money , is 15 days late and nothing,

This IPad came defective unfortunately my time to return already past!!! The iPad turn of so fast I have to charge it every day!!

It’s overpriced for my opinion and requires additional purchases of protection!!!

I was mailed the wrong item and no one hasn’t gotten back to me .

I’m an iPad user from way back. This model has glitches. Exchanged, then returned the second one.

Awesome everyday tablet with great performance, display, and battery life — perfect for browsing, videos, and casual use.

Don't buy from Best Buy. They will not help if a mad take is made. It's worth the drive to a Apple Store or buy from your cell carrier.

it was misdelievered and ya’ll punk behinds aint help

Not A worthy product The product which I ordered was not working good.

My package came damaged and it was a little crack on the back of my iPad

Didn’t receive my order I tried contacting them I was told I would receive a refund but I never did

Worst customer service, you will never receive your product if you order on this website

I bought this for my 6-year-old to use mainly for watching videos and playing some games on Roblox. After just 3 weeks of use, the screen went completely blank and it won’t turn on or charge. Very disappointed. I’ll be returning it as soon as possible.

I did not receive order I want my money back now .

I didnt receive my item and bestbuy thought it was right to not refund me or return my item. Awful experience. I will never purchase from them again. I have bought items over the years and have never had an experience like this. Be careful guys.

It was just so worth the price, the color was so much better then the picture. You could do so much, it feels unlimited. It’s great for taking notes and drawing, especially when you have the apple pen to use with the iPad. I would 100% recommend this to a person who loves a good quality iPad to draw or take notes, and do lots of other amazing things. The battery is great and the way its light and easy to carry to places unlike a computer is just so good. I absolutely love this item and I will never regret getting one.