Customer Ratings & Reviews

It was in great condition. Just like the photo. My daughter loves it

Love it! Excited to try more things! My great grandson uses it also.

Item is perfect and a great price my daughter loved it for Christmas

I love my new I Pad. Before visiting the store I reviewed the Best Buy web site and already decided on the model I was most likely to purchase. When I arrived at the store an associate quickly found the correct tablet in inventory and had a screen protector installed. I also purchased a case to protect the I Pad and attempted to install my new tablet into it when I arrived home. I could not get the I Pad into the case even though it was the correct size. The next day I returned to the store and was informed that the case that I was sold was not the correct one and an alternative was found in the store which I exchanged for the incorrect one. I was somewhat surprised that there was no acknowledgment from the salesman that the incorrect case that was sold to me in error was the original salesman’s fault, no apology, not even a thank you! Little wonder that brick and mortar stores are failing when employees just don’t care. I could have purchased the exact same I Pad and case on line and saved $50.00, there is little or no incentive to go to the store, stupid me, I won’t make that mistake again!

I bought these ipads for my kids. This is an upgrade to the ones they currently have. My wife is able to control what they do and see on it. These are perfect to ensure their online safety.

Delivery was very fast & everything works just fine!

What I would expect from an ipad. Good buy for me.

I bought it as a gift and my daughter loved it so much

great item. great internet interface. use it daily

Love it, brand new, not cracked … perfect condition.

Great tablet for the price! I would highly recommend

Bought as gifts and everyone liked them. Shipping was timely.

Absolutely love it by children love and enjoy it thank you best buy

My grandson loves the tablet, no complaints happy grandma

Excellent my daughter enjoys a lot, she use drawing with the pencil

I bought it cause my daughter lost her last iPad, even that this was an open package everything was on pristine condition, thanks Best Buy for your time and for helping us out

My kids love it. His old IPad was dying faster then normal this one is awesome

Do NOT buy from Bestbuy and get anything shipped. I ordered a great iPad and their third party shipper ROADIE stole my package. They came to my house and told us that I couldn’t get my package because he had no internet to mark delivered on my package. So he took it and I haven’t had an update on my order since. The tracking hasn’t moved and it just says in progress Best Buy will not replace or refund my item and roadie will not answer phone. Even Best Buy customer service said they don’t know where it is either. This is so irresponsible for them to hiring randoms to do jobs for a used to be reputable company.

Love the new look and software this IPAD is very nice

Great Product & Price offered by Best Buy. Recommend Best Buy for Apple Products