Customer Ratings & Reviews

Works great once opened. However, new touch is not easy to use and does not always work.

I got this iPad about two weeks ago. I noticed the power button is wobbly and I was not sure if it’s defect so I went back to Best Buy and they told me it was one day late for the exchange or return and there’s nothing they can do. So I had to go to Apple Store to get it checked out. Apple Store was being very helpful and tested it and gave me a replacement. That was an obvious comparison of good and bad customer service and support.

It’s a good quality unit, but I don’t care much for the fingerprint feature.

I’m very pleased with the Apple 11-inch iPad in Blue. I bought it for my kid to use for studying and entertainment, and it has been a great choice. It runs smoothly, handles apps and games easily, and the battery lasts long enough for daily use. The blue color looks really nice and feels modern, and the storage is more than enough for schoolwork and downloads.

The Apple Ipad is fine. But Best Buy refused to honor the trade-in since it was engraved on the back, in spite of an almost new condition.

Love the color think I think I needed more storage space

New IPod, great, reliable , quick to respond, great resolution!

Good ipad ,too bad that doesn't have the 3.5 headphone jack.

Don’t care to much about where you have to open the screen.

Great up grade from my current iPad. Great price for the newest iPad.

The iPad will be great. What is unfortunate is that Best Buy dropped the price within 10 days and I did not notice until the 15 day return and price match expired. In todays CX focused world it is completely crazy to have only 15 day exchange policy

it was a Birthday present and you need to ask my granddaughter for her opinion

iPad was supposed to have engraving on it, but did not happen. Otherwise is great!

Hate the iPads now that they don’t have the button at the bottom of the screen.

Nice but the delivery was awful. They took a picture of myself… this should be forbidden

not the best apple product for the price for sure, definitely not worth $400 price tag after taxes

Just an average ipad, made for basic use. Get ipad air or prp

This is my 3rd iPad. The battery life is awful. I need to charge it daily. My gen 9 iPad only required charging every other day.

Unable to give a review, still waiting for it to arrive. The say it shipped on 12/26 but then it was delayed. And has been delayed since then, with no word from Best Buy. They charged my credit card for the IPad but still waiting.

This was my wife’s Christmas Gift, which Malfunction product was returned. Paid extra to expedite second purchase, which was not delivered on time. Next time I will go directly to Apple Store. Do better by customer.