Customer Ratings & Reviews

Loving this IPad! Love the battery life and love all the storage. I had 64gb with my old IPad, this new one has 256gb.

It’s been 6 years since my last iPad purchase!What a difference between the two!The new one is lighter and faster!Great value!

Very fast. Clear optics. Easy to use. Battery life is great. Looks awesome!

I was skeptical about purchasing an opened box item but being on a FIXED income, went ahead and was so so pleased with the perfect condition of the iPad. The performance and super simple operation for someone like myself with a list of mild and more severe disabilities, including the initial setup, something that usually gives me so much anxiety, was seamless. The one small problem I ran into was not with the product, but with the online puchase itself, on the Best Buy website.... I was left confused as to whether the payment had gone through or not, and was worried as I could not find an order #, and yet it seemed to me that the notification showed pymt was recvd. I made a call to the local store the next day, Saturday and was assisted by very kind and patient young man, who found my account and the order/item I attempted to place/purchase, and he completed it, gave me his personal promise, which restored my complete trust and sure enough I recvd the iPad and was and continue to be thrilled with the experience and item. Thank you Best Buy!!!

A really nice iPad. It is easy to use and much faster processing than my older one.

Great quality for social media and everyday tasks at hand. Literally in hand.

I bought this for My Eldest Daughter and She is loving it! She had one previously and hardly puts it down, She forgot how much easier it is to carry it around rather than to “Lug” Her laptop around!!! And She absolutely Loves the pen to write with! I don’t know which of My Daughters Loves there’s the most! I’m Happy if they are Happy!!!

The iPad itself was great.Geek squad was wonderful. Customer service very lacking. I asked for the newest iPad at 256gig. I passed on cover since none available in store. So they knew what I wanted. They brought a 128gig model Luckily I caught at register. So they brought a 256g. I had to come back since Geek squad was down people and not taking walk ins for data transfer. Then 2 days later I noticed they had sold me the gen 10 version. Not the gen 11, I had asked for. So back to the store. Got the 11th gen 256 gig, and they tried to make me come back for another appt With Geek Squad. I asked for a manager and managed to get the data transfer immediately. Never said sorry, or offered any compensation for multiple errors and 3 trips. Product great, watch out for their service. Gave 5 stars only due to product and Geek squad. Rest of people can’t even find their inventory.

Very satisfied with the purchase . Good performance and Quality of display

I love this iPad! The screen size is perfect and it has a very fast processor.

Works wonderfully. Just what I needed. Screen is bigger than my iPhone so it helps.

I like the large screen of the iPad. It's a lot easier than working on an iphone. It's great to travel with.

Works great. Battery lasts. Its an ipad we knew what to expect.

Very nice base iPad. I love the weight and size. Perfect!

I recently purchased the 11 inch iPad that was on sale at Best Buy. I haven’t had my hands on an iPad in over 10 years so it was so fun to get one brand new. It’s been interesting learning to work with it and I’m so glad that I have it. So easy to take with me when I travel and when I move around and have everything right there. Thanks, Best Buy.

Function very well. Great on charge. Excellent product and performance.

I love my iPad. It was easy to set up and transfer everything from my old one. It’s fast and the picture is great. My only complaint is that the finger unlock function is on the side button if you have a case on it, it’s difficult to unlock but not a big deal I just use my passcode.

Powerful. Easy to use and great for watching tv as well as getting work done.

My last iPad was 6th generation was running slow. Love the look of my gen11th, screen is bigger runs smooth. I chose this one, I use daily nothing to complicating, I use apps that work easy to make notes. The price was amazing, and I got an apple pen easy to use. The memory is a huge upgrade.

Great size, love it! Holds great charge time and the color is perfect