Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$399.00
Save $50
Comp. Value: $449.00
Deal ends in 14:56:38

Customer reviews

Rating 4.9 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers express satisfaction with the 11-inch iPad A16 chip's overall performance, portability, and screen quality. Many appreciate the fast processor and sufficient battery life, as well as the ample storage capacity and convenient size. The only concern mentioned by a few customers is that the iPad is a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,213 reviews
  • Rated 2 out of 5 stars

    Disappointing trade-in at Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Ipad is fine. But Best Buy refused to honor the trade-in since it was engraved on the back, in spite of an almost new condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    11 inch iPad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good quality unit, but I don’t care much for the fingerprint feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mustard color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color think I think I needed more storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New IPod, great, reliable , quick to respond, great resolution!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad A16

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ipad ,too bad that doesn't have the 3.5 headphone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t care to much about where you have to open the screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great up grade from my current iPad. Great price for the newest iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy’s policies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad will be great. What is unfortunate is that Best Buy dropped the price within 10 days and I did not notice until the 15 day return and price match expired. In todays CX focused world it is completely crazy to have only 15 day exchange policy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple - 11-inch iPad A16 chip with Wi-Fi - 256GB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a Birthday present and you need to ask my granddaughter for her opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Missing engraving.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was supposed to have engraving on it, but did not happen. Otherwise is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hate the missing home button on screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the iPads now that they don’t have the button at the bottom of the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bang for buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best apple product for the price for sure, definitely not worth $400 price tag after taxes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad A16

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an average ipad, made for basic use. Get ipad air or prp

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but the delivery was awful. They took a picture of myself… this should be forbidden

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short Battery Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPad. The battery life is awful. I need to charge it daily. My gen 9 iPad only required charging every other day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to give a review, still waiting for it to arrive. The say it shipped on 12/26 but then it was delayed. And has been delayed since then, with no word from Best Buy. They charged my credit card for the IPad but still waiting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction Product and bad service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my wife’s Christmas Gift, which Malfunction product was returned. Paid extra to expedite second purchase, which was not delivered on time. Next time I will go directly to Apple Store. Do better by customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is bad and not much volume. Got no help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but why don’t you have the case to go with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My best buy membership is a joke.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best has the worst customer service. Buy items from someone else. There service is some of the worst when it comes to getting a problem resolve. My best buy membership is a waste of money. You are no different then the regular customers. If you buy muiltible items they will only give you credit back on one item. Does not say that. This is rating is not about the IPAD itself just the customer service.

    I would recommend this to a friend
Sponsored