Customer Ratings & Reviews

I will say i am not upset about the Ipad itself, i am happy with it. What disappoints me is the tradein policy, I traded in my old ipad for a $75 credit. I dropped off at Fedex just as instructed. It was then loat by Fed ex and i apparantly just lose $75, since Best Buy has an agreement with Fedex to not allow any claims on tradeins! What a ripoff!! So this just allows fedex to lose or damage items with no recourse! VERY DISAPPOINTED!!!

Works as advertised. A man short on words. Wish apple would stop changing the power connections on products.

Great tablet for the price. I would definitely recommend to others.

It’s been perfect for my 3 year old child . It was just very hard to find a screen protector.

Giving this item 3 stars due to it being different than old model. Geeks did a ok job sitting it up but still trying to figure it out. Don’t want to do some of the things it keeps asking to set up.

So far it’s good, nice iPad useful fir kids classes and activities

I love the quality of it. I’ve got a good price on it.

I’ve owned a lot of iPads, but for some reason, this one will not hold a charge. And I just bought it.

Works great once opened. However, new touch is not easy to use and does not always work.

It’s a good quality unit, but I don’t care much for the fingerprint feature.

Difficult to use if you are a senior citizen. I would not recommend this tablet unless you are already an apple user

New IPod, great, reliable , quick to respond, great resolution!

Good ipad ,too bad that doesn't have the 3.5 headphone jack.

Would not transfer all my data from an iPad 9gen, returned

Great up grade from my current iPad. Great price for the newest iPad.

Don’t care to much about where you have to open the screen.

It's apple. We only bought it for one program. Almost couldn't use it.

I got this iPad about two weeks ago. I noticed the power button is wobbly and I was not sure if it’s defect so I went back to Best Buy and they told me it was one day late for the exchange or return and there’s nothing they can do. So I had to go to Apple Store to get it checked out. Apple Store was being very helpful and tested it and gave me a replacement. That was an obvious comparison of good and bad customer service and support.

I bought an open box. Even though I purchased this item as an open box new on November 24, Apple showed this item as 90 days old so not entitled to support. I was disappointed that Either best But should have sold this item as used or else made certain this item be cleared with Apple as new.

I’m very pleased with the Apple 11-inch iPad in Blue. I bought it for my kid to use for studying and entertainment, and it has been a great choice. It runs smoothly, handles apps and games easily, and the battery lasts long enough for daily use. The blue color looks really nice and feels modern, and the storage is more than enough for schoolwork and downloads.