Customer Ratings & Reviews

For the most part I like this iPad, although I’ve had a few issues with it freezing and needing to be restarted. Also, for some strange reason, it sometimes will not work with one of our WiFi networks, although my iPhone has no problem. The battery life is great, though.

I bought this iPad a few days before Christmas for myself, having owned a previous iPad that was eight years old, but in excellent condition, but I knew in the future that software would be limited towards it. This iPad is beautiful and runs just as nice as the iPad Pro that I previously owned for half the price. Also, Best Buy discounted it another $100. off instead of what you would pay through the Apple store. Highly recommend!

Excellent product and super fast delivery. Couldn’t be more pleased with the purchasing experience!

I use this iPad everyday. This one is much faster and does everything I need in my home.

Weird timing of the article aside, the iPad 11 is such a fantastic device. The article really hits the nail on the head, and if anyone is on the fence about this ipad, the only knock I can give against it is that the new liquid glass interface really benefits from 120hz displays (to sell the effects better) that the base model iPad doesn't have. Other than that, it's a fantastic device and a great price.

This ipad is amazing!!! It's very fast and easy to use.

This was a gift for my daughter and she loves it. The display is good, and color is very vibrate.

My daught absolutely loves her iPad. She pretty much lives on it. I would like to thank Everyone who helped me with this. I hate i don't remember the representatives name, but he was extremely helpful and knowledgeable. I picked it up that morning he was a young tall black guy. He was pleasant and helpful. He was the cashier the morning of my pickup. The Ipad functions so well. THANK YOU BEST BIY

I was skeptical about purchasing an opened box item but being on a FIXED income, went ahead and was so so pleased with the perfect condition of the iPad. The performance and super simple operation for someone like myself with a list of mild and more severe disabilities, including the initial setup, something that usually gives me so much anxiety, was seamless. The one small problem I ran into was not with the product, but with the online puchase itself, on the Best Buy website.... I was left confused as to whether the payment had gone through or not, and was worried as I could not find an order #, and yet it seemed to me that the notification showed pymt was recvd. I made a call to the local store the next day, Saturday and was assisted by very kind and patient young man, who found my account and the order/item I attempted to place/purchase, and he completed it, gave me his personal promise, which restored my complete trust and sure enough I recvd the iPad and was and continue to be thrilled with the experience and item. Thank you Best Buy!!!

The iPad is quite good; it arrived in good condition, has good memory and a good processor. I recommend it 100%.

Excellent quality, perfect size, and is an awesome iPad. Would highly recommend this product.

Great product. Handles all my son's school needs and he is very satisfied wirh battery life and memory

The iPad itself was great.Geek squad was wonderful. Customer service very lacking. I asked for the newest iPad at 256gig. I passed on cover since none available in store. So they knew what I wanted. They brought a 128gig model Luckily I caught at register. So they brought a 256g. I had to come back since Geek squad was down people and not taking walk ins for data transfer. Then 2 days later I noticed they had sold me the gen 10 version. Not the gen 11, I had asked for. So back to the store. Got the 11th gen 256 gig, and they tried to make me come back for another appt With Geek Squad. I asked for a manager and managed to get the data transfer immediately. Never said sorry, or offered any compensation for multiple errors and 3 trips. Product great, watch out for their service. Gave 5 stars only due to product and Geek squad. Rest of people can’t even find their inventory.

It’s been 6 years since my last iPad purchase!What a difference between the two!The new one is lighter and faster!Great value!

Loving this IPad! Love the battery life and love all the storage. I had 64gb with my old IPad, this new one has 256gb.

The product is good for the money. Fast charger. Long last battery which is good

Very fast. Clear optics. Easy to use. Battery life is great. Looks awesome!

A really nice iPad. It is easy to use and much faster processing than my older one.

Great quality for social media and everyday tasks at hand. Literally in hand.

I bought this for My Eldest Daughter and She is loving it! She had one previously and hardly puts it down, She forgot how much easier it is to carry it around rather than to “Lug” Her laptop around!!! And She absolutely Loves the pen to write with! I don’t know which of My Daughters Loves there’s the most! I’m Happy if they are Happy!!!